Latest Posts
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Efficiency Isn’t Always Effective
Being efficient is not half as effective as conventional management would like to think. Working across health, the criminal justice system, mental health, housing, social care, or education requires us to take a whole person view of someone. It requires… Continue reading
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How To Behave In A Legacy Organisation
“I was a Legacy manager in a Legacy organisation. We were mainly caretaking a broken model, trying to make it function better.” Kate Davies It’s always refreshing to hear a CEO, or ex-CEO, offer a pragmatic take on their career… Continue reading
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The Abilene Paradox And The Dangers of Assuming People Agree With You
The Abilene Paradox is a situation in which a group makes a decision that is contrary to the desires of the group’s members, because each member assumes the others approve of it. It’s titled after an example used by Jerry… Continue reading
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Autonomy Only Happens By Design
Most of us accept that bureaucracy squashes initiative, risk-taking, and creativity, but it doesn’t just stop there. Continue reading
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Agile Isn’t Everything and Everything Isn’t Agile
A friend of mine was recently invited on a two-day training course to teach/indoctrinate them in the ways of agile. It was accompanied by a 500-slide PowerPoint, no doubt explaining terms like ‘scrum of scrums’, ‘time boxing’, ‘epics’, ‘niko niko… Continue reading
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Disruption-Proof: How Entire Sectors Avoid Transformation
There used to be a question posed when Amazon first began eating into entire sectors – such as cloud computing, groceries, streaming video, and healthcare. Where won’t Amazon go? Is any sector Amazon-proof? Today’s question is where won’t disruption go?… Continue reading
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Community Is The Only Unit of Sustainable Change
The basic unit of sustained innovation is not a creative individual, nor even a team, but a creative community with a cause. Charles Leadbetter I’m just off the back of a first round of workshops, or rather conversations, about the… Continue reading
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Technology Is Not Innovation.
For all the talk of technology, let’s remember we are human businesses and we exist to help other humans do better in life. It’s our only real purpose. So let’s think how we can use technology to leverage the huge… Continue reading









