In 2013 a Communications Director named Justine Sacco landed in Cape Town after a flight from New York. As she switched her phone back on she was met with two messages. The first was from someone she hadn’t spoken to for years: “I’m so sorry to see what’s happening.” The second was from her best … Continue reading How Technology Is Changing Our Conversation
How do you rate yourself for complying with Covid restrictions? Are you saint or sinner? Or are you, like most of us, somewhere in between?
Despite the blame game being played by politicians, most of us do comply with the rules, just not all of the time..
In 2021 perhaps the bravest and most radical thing you could do is to change your mind.
Happy New Year everyone – these are the five most popular posts I wrote in 2020.
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The natural reaction of the rule maker when people start breaking the rules is not to redesign them, or seek to understand why, but to issue yet more rules.
Employee fatigue and burnout was a wellbeing concern for many employers before the pandemic, but eight months in, the problem seems to have been exacerbated by granting people the very thing they coveted the most: unlimited flexibility.
Are we experiencing the unintended consequences of working remotely?
“Last Saturday evening fans of Little Mix who had tuned in to BBC1 to watch the latest episode of their talent show, The Search, were instead treated to a contender for the worlds shittest PowerPoint presentation.”
The problem with data and how we’ve conflated data with truth. This has dangerous implications for our ability to understand, explain, and improve the things we care about.
Why do organisations who say they are innovative fail to put their money where their mouth is and invest in innovation in the same way Amazon do?
In a high stakes environment , where people will die whatever you do next, nobody wants to talk about failure. For companies large and small, to make progress in complex situations means re-evaluating our relationship with the F Word.
Why are we losing trust in leaders during the pandemic?
The story has become about the data and nothing else. Great stories help us to persuade people to take action.
Stories about data persuade people to argue about the data.
After the sudden and miraculous shift to remote work – the office fightback has well and truly begun.
Ultimately the innovation and change process begins and ends with one basic premise – listen first
How can our organisations cope with a coming tsunami of burnt out workers? The signs are all there that the transition to hybrid/remote working is not as painless as the Zoom and Teams enthusiasts are making out.
We are living through an era of intense turbulence and disillusionment. Even before COVID-19 we were faced with circumstances which the scholar and critic Ziauddin Sardar has described as uncertain, rapidly changing and chaotic. He describes this as a period where the old orthodoxies are dying, but new ones have yet to be born, and … Continue reading How Can We Move Towards A Better Normal?
This weeks post looks at the two pizza team which was popularised by Jeff Bezos.
In the early days of Amazon he instituted a rule that every internal team should be small enough that it could be fed with two pizzas.
The goal was, like almost everything Amazon does, focused on two aims: efficiency and scalability.
Is it finally the time that our organisations will make the shift to smaller teams, not just because of financial savings, but because of their increased effectiveness and productivity?
Read the post by clicking the link. And if you like it I’d really appreciate a share on your social network of choice.
Have a great weekend!
Bad ideas can spread much more easily than good ones.
And in a world of complex problems – it’s understandable why people reach for ideas that sound like easy solutions.
So it’s important to understand how bad ideas spread as you can use the same tactics to spread your good ones.
Distributed working requires a whole system change. It requires trusting people, it requires removing unnecessary management, and it requires a seismic shift in how we collaborate with others.
This isn’t a binary choice between the office and remote work. Instead we must consider what work used to be, what it is now and what it could be in the future.
Our brain is constantly searching for problems to fix, even when that problem is reducing. When something becomes rare, we tend to see it in places more than ever.
Anyone whose job involves reducing the prevalence of something should know that it isn’t always easy to tell when their work is done
The paradox of employing the term of ‘vulnerability’ is that it makes people more vulnerable.
Faced with uncertainty, those holding the purse strings will be tempted to stop the clock, peddle simplistic solutions and retreat to the past