A black swan is an unpredictable event that is beyond what is normally expected of a situation and has potentially severe consequences. Black swan events are characterized by their extreme rarity, their severe impact, and the widespread insistence they were obvious in hindsight Back in November I was listening to a talk from Melissa Sterry, … Continue reading Black Swans Can Inspire A New Era of Innovation
The Way We Work Isn’t Working
The office, after management, is arguably the biggest inefficiency tax that organisations layer over themselves. They cost huge amounts to procure and maintain, they become an all too convenient base for meetings (another inefficiency tax), and they set a precedent for the expected hours that people are meant to work. Offices promote lengthy commuting which … Continue reading The Way We Work Isn’t Working
What Coronavirus Tells Us About Risk
As I sit down to write this post I’ve just received an email from a weekly design blog I subscribe to. This edition is titled , alarmingly, ‘Pandemic Prep’. It begins “We are interrupting our regularly scheduled newsletter format and rhythm to advise our clients and subscribers to prepare for the possible impacts of the … Continue reading What Coronavirus Tells Us About Risk
The Creative Value Of Open-Mindedness
Innovation is, essentially, about being endlessly curious. Curious, and a little bit paranoid that the way you do things isn’t the best way. Looking outside your organisation means gathering and understanding trends and weak signals that indicate emerging needs or opportunities. These weak signals are often overlooked or ignored by organisations that will only listen … Continue reading The Creative Value Of Open-Mindedness
How To Resist Corporate Hoarding
Many companies are still using software built or purchased from a time when Blockbuster were fining us for late returned videos. Most of the companies we admire for their innovation , your Amazons, your Netflixes or your Apples have no such legacy ways of working holding them back. They either cleared them out years ago … Continue reading How To Resist Corporate Hoarding
The Complex Problem With Big Change Programmes
Change-washing (noun): the process of introducing reforms that purport to bring about change but fail to result in any substantive shifts in systems, services or culture. — Thea Snow and Abe Greenspoon One of the unfortunate side-effects of writing a post that becomes popular such as People Aren’t Sick Of Change. They’re Just Sick Of … Continue reading The Complex Problem With Big Change Programmes
