Latest Posts


  • The Problem with a Narrow Focus on Efficiency

    Being efficient is not half as effective as conventional management would like to think. Continue reading

    The Problem with a Narrow Focus on Efficiency
  • Sectors Reimagined as Products, and the Move to Agile Place

    What if agile places could save the public sector? What if we stopped thinking of individual sectors and started thinking about of them as ‘products’ that require interoperability? An ‘agile place’ view demands a radical shift. It pushes us to… Continue reading

    Sectors Reimagined as Products, and the Move to Agile Place
  • Transforming Public Services with Agile Principles

    Applied outside of tech agile can usher in a fundamental shift from rigid, top-down planning to a dynamic, iterative, and, crucially, person-focused approach. Think about our place-based working experiments. What we understood, fundamentally, is that the answers to local problems… Continue reading

    Transforming Public Services with Agile Principles
  • The Missing Ingredient For Community-Led Innovation Is Permission

    The bigger the unit the more pessimistic we get about it. When faced with vast issues like global warming or national debt, we feel a deep lack of control and efficacy. Conversely, smaller units of change, like a local community,… Continue reading

    The Missing Ingredient For Community-Led Innovation Is Permission
  • Can Institutions Decline Like Civilisations?

    Many of our institutions are in decline. The average lifespan of a civilisation is 336 years,  Big companies used to have a lifespan of 61 years, now it’s down to 18.  If all civiisations fall. then surely so must all… Continue reading

    Can Institutions Decline Like Civilisations?
  • What I Got Wrong About Innovation and Design

    A hospital stay during COVID-19 revealed a surprising truth to me: bureaucracy’s thaw unleashed frontline innovation. As staff bypassed rigid rules, care improved, highlighting the power of bottom-up change. This experience challenges traditional innovation models, advocating for organisational redesign and… Continue reading

    What I Got Wrong About Innovation and Design
  • The Small Challenge For Big Companies

    Small = Optimised for Innovation Research suggests that smaller teams are more optimised for innovation. Indeed, as Dashun Wang and James A. Evans write for HBR, large teams can be better at development and deployment, but small teams are better at disruption. Their analysis… Continue reading

    The Small Challenge For Big Companies
  • The Myth of Centralisation

    The enemy of innovation is the management desire to centralise everything. Centralisation is often touted as being more efficient but it’s nothing of the sort. In truth it is a simply a corporate power grab, an attempt to control, to… Continue reading

    The Myth of Centralisation
  • Community Memory Outlasts Organisational Memory

    Corporate amnesia or ‘institutional forgetting’ is a phenomenon where organisations lose valuable knowledge, experience, and insights over time. This can be a gradual process or a sudden occurrence, and it can have significant negative impacts on an organisations performance, decision-making, and… Continue reading

    Community Memory Outlasts Organisational Memory
  • Avoiding Innovation Pantomime: Capability vs. Capacity

    We all like a bit of theatre, but unless you focus on your strategy, and turn those ideas into actions that change colleagues and customers lives, you risk something worse. The endless idea challenges that go nowhere, the hackathons, the… Continue reading

    Avoiding Innovation Pantomime: Capability vs. Capacity