Do You Really Know What Is Going On In Your Organisation?


We are at an inflection point: When it comes to workplace culture, there is a large gap between what leaders think is going on and what employees say is happening on the ground. The Hidden Value Of Culture Makers According to the latest Accenture report – two thirds of leaders feel they create empowering environments—in … Continue reading Do You Really Know What Is Going On In Your Organisation?

The Way We Work Isn’t Working


The office, after management, is arguably the biggest inefficiency tax that organisations layer over themselves. They cost huge amounts to procure and maintain, they become an all too convenient base for meetings (another inefficiency tax), and they set a precedent for the expected hours that people are meant to work. Offices promote lengthy commuting which … Continue reading The Way We Work Isn’t Working

How Technology Can Increase Collaboration And Build Trust


This post is an shortened version of a plenary talk delivered in Cardiff for the Wales Audit Office  Depending on your age it’s likely that the two things you were not taught in school were: a) how to collaborate effectively and b) how to use technology to connect and share with others And yet these … Continue reading How Technology Can Increase Collaboration And Build Trust

Why Do We Hate Our Offices?


If you are working in an office today you will be interrupted – or you will interrupt yourself – every 3 minutes. And what’s worse is it will take most of us up to 23 minutes to recover from that distraction. If your boss lets you, go home. Walking out the office door is likely to be … Continue reading Why Do We Hate Our Offices?

Why We Are So Bad At Defining Problems


If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions. – Albert Einstein I don’t know whether Einstein ever used those words. It may be just like the Henry Ford “Faster Horses” quote – something perfectly phrased and also perfectly true that … Continue reading Why We Are So Bad At Defining Problems

What We Can Learn From The Oldest Companies in The World


Shigemitsu Kongo, a Japanese Buddhist temple builder, formed his construction company Kongo Gumi in in 578 AD. His company built relationships with their customers that lasted for 1,400 years, surviving through many wars and natural disasters,  just like their temples. It wasn’t technology that nearly killed the company, but cashflow. The oldest company in the world … Continue reading What We Can Learn From The Oldest Companies in The World