Place
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Community Connection Isn’t An Optional Extra
I often hear people imploring public service institutions to “stick to the basics”—to just do what it says on the tin and leave the rest alone. But that assumes community connection is an optional extra. It isn’t. If we want… Continue reading
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You Can’t Pilot Your Way Out Of A System Problem
A pilot tests a new part inside an old machine, while system change rewires the entire machine—and the people operating it. When Bromford and the Lab co-created, tested and launched the role of the Neighbourhood Coach they were inserting a… Continue reading
Paul Taylor 