Social Investment
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Is expecting a contribution to community such a bad thing?
Yesterday ,on the Guardian Housing Network , I asked whether it’s right that a Housing Association should expect a resident to make some sort of contribution to the community they move into. That we expect , as the default position ,… Continue reading
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Two things you can’t say on Twitter…..
There are two opinions that are definite no-go zones amongst the liberal left twitterati. Opinions that , if you were to express them openly , could see you banished to the most remote, uninhabited and hostile parts of the social… Continue reading
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The UK doesn’t trust young people – New Blog
When I was on holiday I sent the following couple of tweets: “Talking guy from neighbouring maharashtra. Trad fishing family now working in #mobile. State is as populous as Mexico and India’s richest” “Massive number of #geny and enterprising – doing 2,3,4 different… Continue reading
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A Design For Life – The Customer Deal – New Blog
It’s not often you get the chance to go back to the start. To redesign your customer experience from the beginning of the relationship About a year ago we started talking to customers about their part in our service offer. We had worked with… Continue reading
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Building Stronger Communities – Transcript of our Customer Debate on UK Riots
Building Stronger Communities Debate The following is an open transcript of the Twitter/Facebook and Customer Influence Meeting Debate regarding Bromford’s response to the civil unrest and riots that broke out in parts of the UK in Summer 2011. The… Continue reading