Bad ideas can spread much more easily than good ones.
And in a world of complex problems – it’s understandable why people reach for ideas that sound like easy solutions.
So it’s important to understand how bad ideas spread as you can use the same tactics to spread your good ones.
Distributed working requires a whole system change. It requires trusting people, it requires removing unnecessary management, and it requires a seismic shift in how we collaborate with others.
This isn’t a binary choice between the office and remote work. Instead we must consider what work used to be, what it is now and what it could be in the future.
Our brain is constantly searching for problems to fix, even when that problem is reducing. When something becomes rare, we tend to see it in places more than ever.
Anyone whose job involves reducing the prevalence of something should know that it isn’t always easy to tell when their work is done
The paradox of employing the term of ‘vulnerability’ is that it makes people more vulnerable.
Faced with uncertainty, those holding the purse strings will be tempted to stop the clock, peddle simplistic solutions and retreat to the past
We are at an inflection point: When it comes to workplace culture, there is a large gap between what leaders think is going on and what employees say is happening on the ground. The Hidden Value Of Culture Makers According to the latest Accenture report – two thirds of leaders feel they create empowering environments—in … Continue reading Do You Really Know What Is Going On In Your Organisation?
Community groups and individuals have delivered the most useful support networks in a physically distanced world. So now is the time for social landlords to revisit our purpose and reflect on the non value-adding activities that our organisations are involved i
In an increasingly remote and distributed world of work the employees who will have the biggest impact on the most people will rarely be the official leaders at the top.
There have been a few positives amidst the devastation of the COVID pandemic.
One is that it has reminded us of the power of social connection. People have begun supporting and caring for one another locally, with community led groups popping up to address immediate needs in ways organisations simply can’t.
If ever there was a time for critical thinking to make a comeback it’s right about now. This post was written in week eight of the UK lockdown , 55 days in which we’ve generated more speculation, more opinion and more outright bullshit than at any other time in human history. (That statement , by … Continue reading Indifference Towards Truth: Rebuilding Trust In a Post Lockdown World
One of the few positives of the pandemic lockdown was the opportunity to reset the way in which we spend our working day. This was the chance to prove that remote work actually works. As someone whose job it is to run workplace experiments I’d say six or seven weeks is a very good point … Continue reading Death By Zoom: Have We Failed The Mass Home Working Experiment?
In the early hours of Good Friday I found myself undergoing emergency surgery after a complication during an earlier test. Even in the midst of some pretty intense pain I was unwilling to go to hospital – a mixture of fear of contracting a certain virus and some overly optimistic thinking about my super human … Continue reading How Can We Move From Demand Led Service In The ‘New Normal’?
Remote work has accelerated 10 years in 10 days. The only thing that could pull people back to the office is the ego of the bad middle manager scared of losing control – Chris Herd The revolution in remote working , when it came, was peaceful. Orderly even. There was no fightback from technophobe hold-outs … Continue reading Did A Virus Just Bring About The End Of The Office?
A black swan is an unpredictable event that is beyond what is normally expected of a situation and has potentially severe consequences. Black swan events are characterized by their extreme rarity, their severe impact, and the widespread insistence they were obvious in hindsight Back in November I was listening to a talk from Melissa Sterry, … Continue reading Black Swans Can Inspire A New Era of Innovation
The office, after management, is arguably the biggest inefficiency tax that organisations layer over themselves. They cost huge amounts to procure and maintain, they become an all too convenient base for meetings (another inefficiency tax), and they set a precedent for the expected hours that people are meant to work. Offices promote lengthy commuting which … Continue reading The Way We Work Isn’t Working
As I sit down to write this post I’ve just received an email from a weekly design blog I subscribe to. This edition is titled , alarmingly, ‘Pandemic Prep’. It begins “We are interrupting our regularly scheduled newsletter format and rhythm to advise our clients and subscribers to prepare for the possible impacts of the … Continue reading What Coronavirus Tells Us About Risk
Innovation is, essentially, about being endlessly curious. Curious, and a little bit paranoid that the way you do things isn’t the best way. Looking outside your organisation means gathering and understanding trends and weak signals that indicate emerging needs or opportunities. These weak signals are often overlooked or ignored by organisations that will only listen … Continue reading The Creative Value Of Open-Mindedness
Many companies are still using software built or purchased from a time when Blockbuster were fining us for late returned videos. Most of the companies we admire for their innovation , your Amazons, your Netflixes or your Apples have no such legacy ways of working holding them back. They either cleared them out years ago … Continue reading How To Resist Corporate Hoarding
Change-washing (noun): the process of introducing reforms that purport to bring about change but fail to result in any substantive shifts in systems, services or culture. — Thea Snow and Abe Greenspoon One of the unfortunate side-effects of writing a post that becomes popular such as People Aren’t Sick Of Change. They’re Just Sick Of … Continue reading The Complex Problem With Big Change Programmes