• Net Zero and The Law of Horse Manure

    Net Zero and The Law of Horse Manure

    Catastrophic predictions that spell dark days for humanity are nothing new. The Times predicted in 1894 that in 50 years time, every street in London would be buried under nine feet of horse manure. It was the crisis of all crises. There was, to be fair, some evidence for this. As urban populations rapidly increased… Read more

  • The Gravitational Pull Of Business As Usual

    The Gravitational Pull Of Business As Usual

    The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. This horizon is the point, according to NASA, that the gravitational influence of the black hole becomes so intense that not even light is fast enough to escape it. A very different horizon exists in many organisations, except… Read more

  • Analysis Paralysis and The Threat To Innovation

    Analysis Paralysis and The Threat To Innovation

    A much delayed first post of 2023, which has been for a couple of reasons. Firstly I’ve taken a super relaxing break and switched off completely rather than my usual rambling around. I’ve been staying in one of those Caribbean mega hotels beloved by East Coast Americans looking to escape the winter freeze – and… Read more

  • Designing For Ambiguity

    Designing For Ambiguity

    When you introduce ambiguity, rather than control, into a system, people think for themselves and find a way to reach the right answer. Mark McArthur Christie The only traffic sign in the small northern Dutch village of Makkinga says ‘Verkeersbordvrij’ which translates as ‘free of traffic signs’.  People living there have to find their own way around,… Read more

  • Why Big Teams Keep Getting Bigger

    Why Big Teams Keep Getting Bigger

    Large teams, like large movie studios, are more likely to generate sequels than produce anything new Read more

  • What To Do When You’ve Become A Legacy Organisation

    What To Do When You’ve Become A Legacy Organisation

    The outside world can push you into Day 2 if you won’t or can’t embrace powerful trends quickly. If you fight them, you’re probably fighting the future. Embrace them and you have a tailwind Jeff Bezos Highlight of my week was the annual get together of the Disruptive Innovators Network, back in person after three… Read more

  • Turning Constraints Into Innovation Opportunities

    Turning Constraints Into Innovation Opportunities

    As we enter a further period of economic uncertainty we will undoubtedly see a slash and burn approach to cost reduction in many of our organisation’s. An impending crisis often triggers suboptimal decision making that tends to focus on survival and forgets about investing in the future. Talent is lost only to be re-recruited again… Read more

  • The Unintended Consequence of Putting People in Boxes

    The Unintended Consequence of Putting People in Boxes

    The world’s population will reach 8 billion sometime in November 2022, and each one of those people has a different personality, different background and different set of values – making us all unique. You wouldn’t know it though if you looked at how we design interactions with users in the social sector. I recently saw… Read more