• Net Zero and The Law of Horse Manure

    Net Zero and The Law of Horse Manure

    Catastrophic predictions that spell dark days for humanity are nothing new. The Times predicted in 1894 that in 50 years time, every street in London would be buried under nine feet of horse manure. It was the crisis of all crises. There was, to be fair, some evidence for this. As urban populations rapidly increased… Read more

  • The Gravitational Pull Of Business As Usual

    The Gravitational Pull Of Business As Usual

    The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. This horizon is the point, according to NASA, that the gravitational influence of the black hole becomes so intense that not even light is fast enough to escape it. A very different horizon exists in many organisations, except Read more

  • Our Productivity Problem Is Linked To Meaningless Measurement

    Our Productivity Problem Is Linked To Meaningless Measurement

    “What gets measured gets managed—even when it’s pointless to measure and manage it, and even if it harms the purpose of the organisation to do so” There is an opportunity cost to measurement. It can set a very odd behaviour pattern in organisations where the act of measuring becomes as important, or more important, than… Read more

  • Reciprocity , The Social Contract, and Talking About Tomorrow Today

    Reciprocity , The Social Contract, and Talking About Tomorrow Today

    Reciprocity is a fundamental social principle where people feel obliged to repay actions in kind. If someone does something for you, you feel a sense of obligation to do something for them in return. In a world sometimes reduced to transactions , this simple concept has profound implications for individuals, relationships, and society as a… Read more

  • Do We Need A Department of Effectiveness?

    Do We Need A Department of Effectiveness?

    As things get really tight, it will feel like the safe thing to do is stick with what you know. Double down on the same processes, hire the same people and hope technology will save us. The problem of course is that if you always do what you’ve always done, you’ll always get what you’ve… Read more

  • The Anatomy of a Bad Idea

    The Anatomy of a Bad Idea

    Bad ideas can share several features: They take a complex problem and apply a one-shot solution: the silver bullet that ignores the root cause. They are easy to understand, and don’t require you to know much about the subject. They worked somewhere else. ‘This company have this best practice and it has worked – so… Read more

  • The Batcave of Innovation: Disruptive Thinking in Healthcare

    The Batcave of Innovation: Disruptive Thinking in Healthcare

    “The biggest users of pagers are drug dealers, Hezbollah and the NHS” Why has Alder Hey Children’s Hospital innovated in ways the NHS cannot? It’s all about First Principles.. Read more

  • What Gets Measured Gets Gamed

    What Gets Measured Gets Gamed

    Campbell’s Law builds on earlier ideas, notably Goodhart’s Law, which states: “When a measure becomes a target, it ceases to be a good measure.” Campbell extended this concept to social indicators, emphasising the systemic distortions that can arise when metrics become too central to decision-making. In his book The Tyranny of Metrics Jerry Z. Muller… Read more