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Net Zero and The Law of Horse Manure
Catastrophic predictions that spell dark days for humanity are nothing new. The Times predicted in 1894 that in 50 years time, every street in London would be buried under nine feet of horse manure. It was the crisis of all crises. There was, to be fair, some evidence for this. As urban populations rapidly increased… Read more
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The Gravitational Pull Of Business As Usual
The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. This horizon is the point, according to NASA, that the gravitational influence of the black hole becomes so intense that not even light is fast enough to escape it. A very different horizon exists in many organisations, except… Read more
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If We Want Different Relationships, The Doing Must Be New And Different Too
You can’t change a relationship without actually changing your behaviour. Read more
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Minority Dissent: Why Intelligent People Fail To Solve Problems
At the end of November 2018 my blog posts dried up. I’ve not published one for over seven weeks – the longest gap for a couple of years. The problem wasn’t that I had nothing to write, rather I was afraid of the reaction to what I’d say. I have five draft posts I’ve struggled to… Read more
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Do We Really Trust BrightHouse More Than We Do Housing Associations?
Ultimately the best way to build trust is to actually be trustworthy Read more
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Is It Time To Get Rid Of The Job Title?
Deleted my Tesla titles last week to see what would happen. I’m now the Nothing of Tesla. Seems fine so far. — Elon Musk (@elonmusk) October 29, 2018 Last week Elon Musk dropped all job titles associated with Tesla referring to himself as CEO of nothing. Although he soon discovered that some jobs are legally required… Read more
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Nine Ways To Unlock Creativity In Your Organisation
Some organisations are obsessive about finding the silver bullet—the one-shot wonder that solves everything. In an effort to strengthen performance, we’ll often make disproportionate investments in a single initiative to invoke change. Others are fixed on generating ideas – jumping towards uncontrolled creativity as the solution. However most of our organisations don’t suffer from a… Read more
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How Complexity Kills Trust
Customers trust those who give them control — who put them in control — of their lives. They distrust those who try to control them. – Gerry McGovern Why do you trust the companies, organisations, and institutions you deal with? Chances are it isn’t because they have a customer charter, seek to involve you in their decision making, or… Read more
Paul Taylor 