Many companies are still using software built or purchased from a time when Blockbuster were fining us for late returned videos. Most of the companies we admire for their innovation , your Amazons, your Netflixes or your Apples have no such legacy ways of working holding them back. They either cleared them out years ago … Continue reading How To Resist Corporate Hoarding
The Complex Problem With Big Change Programmes
Change-washing (noun): the process of introducing reforms that purport to bring about change but fail to result in any substantive shifts in systems, services or culture. — Thea Snow and Abe Greenspoon One of the unfortunate side-effects of writing a post that becomes popular such as People Aren’t Sick Of Change. They’re Just Sick Of … Continue reading The Complex Problem With Big Change Programmes
The Problem With Seeing People As Vulnerable
Never mistake your Twitter feed for your country — Nick Cohen (@NickCohen4) December 12, 2019 Now, more than ever, it’s easier to exist within a bubble. We spend a lot more time communicating through screens than talking face to face. Our digital social networks are powered by algorithms designed to feed us information confirming what … Continue reading The Problem With Seeing People As Vulnerable
Redesigning Organisations For Positive Deviance
What if the traditional way that we think change happens is all wrong? What if our focus on the spread and scale of innovative business solutions isn’t the answer – but is part of the fundamental problem? In 1990, an American couple named Jerry and Monique Sternin were sent by Save the Children to fight … Continue reading Redesigning Organisations For Positive Deviance
The Complex Task of Simplicity
If you want to make things truly simple to use by your customers, you will nearly always have to make your organization take on more complexity – Gerry McGovern Yesterday, I delivered a talk at a conference that was aimed at getting organisations ‘back to basics’. The problem, I proposed, was that we live in a … Continue reading The Complex Task of Simplicity
How Technology Can Increase Collaboration And Build Trust
This post is an shortened version of a plenary talk delivered in Cardiff for the Wales Audit Office Depending on your age it’s likely that the two things you were not taught in school were: a) how to collaborate effectively and b) how to use technology to connect and share with others And yet these … Continue reading How Technology Can Increase Collaboration And Build Trust
