community
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Designing For Ambiguity
When you introduce ambiguity, rather than control, into a system, people think for themselves and find a way to reach the right answer. Mark McArthur Christie The only traffic sign in the small northern Dutch village of Makkinga says ‘Verkeersbordvrij’ which translates… Continue reading
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Do People Really Want Community-Led Solutions?
Trust in national politics appears to be tanking across the board – both blurring and eroding traditional allegiances to the left or right. 63% of people now believe politicians are mainly in it for themselves. Most strikingly, only 5% (one… Continue reading
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Can We Really Trust People To Do The Right Thing?
TLDR: the answer is yes Continue reading
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Moving Beyond Command And Control
The natural reaction of the rule maker when people start breaking the rules is not to redesign them, or seek to understand why, but to issue yet more rules. Continue reading
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How Can We Move From Demand Led Service In The ‘New Normal’?
In the early hours of Good Friday I found myself undergoing emergency surgery after a complication during an earlier test. Even in the midst of some pretty intense pain I was unwilling to go to hospital – a mixture of… Continue reading
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The Problem With Seeing People As Vulnerable
Never mistake your Twitter feed for your country — Nick Cohen (@NickCohen4) December 12, 2019 Now, more than ever, it’s easier to exist within a bubble. We spend a lot more time communicating through screens than talking face to face.… Continue reading
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Communities Need A Different Model – And That Might Not Include Us
Last week I was in Sulawesi, Indonesia, a place none of my family had ever heard of – until a devastating quake and tsunami hit Palu, at which point my phone sprang to life with loads of messages checking that… Continue reading
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Reshaping Organisations Around What’s Strong – Not What’s Wrong
“ECONOMICS ARE THE METHOD: THE OBJECT IS TO CHANGE THE SOUL” This (pretty chilling) quote comes from Margaret Thatcher in 1981 – and ushered in an era that promoted the belief that social progress is achieved through the accumulation of wealth… Continue reading
Paul Taylor 