• Did A Virus Just Bring About The End Of The Office?

    Remote work has accelerated 10 years in 10 days. The only thing that could pull people back to the office is the ego of the bad middle manager scared of losing control – Chris Herd The revolution in remote working , when it came, was peaceful. Orderly even. There was no fightback from technophobe hold-outs…


  • Black Swans Can Inspire A New Era of Innovation

    A black swan is an unpredictable event that is beyond what is normally expected of a situation and has potentially severe consequences. Black swan events are characterized by their extreme rarity, their severe impact, and the widespread insistence they were obvious in hindsight Back in November I was listening to a talk from Melissa Sterry,…


  • What Coronavirus Tells Us About Risk

    As I sit down to write this post I’ve just received an email from a weekly design blog I subscribe to. This edition is titled , alarmingly, ‘Pandemic Prep’. It begins “We are interrupting our regularly scheduled newsletter format and rhythm to advise our clients and subscribers to prepare for the possible impacts of the…


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