Tag: Deming
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Understanding The System Beats Recruiting People Every Time
How much better off would we ALL be, if all the resources poured pointlessly into chasing talent were instead poured into understanding systems, and systems thinking? The Quintessential Group This week I got the opportunity to speak at the prestigious Archbishop’s Palace, a place steeped in history and first mentioned in the Domesday Book nearly […]
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We Need Less Talk of Innovation and More Evidence of Impact
In my last post I looked at why change fails and how most corporate programmes are destined for failure. Year on year, huge resources are invested in them. Yet we somehow hope for a different outcome. The biggest reason change fails is employee resistance. Indeed – it’s the downfall of nearly 40% of programmes. However, […]