Tag: Mark McArthur-Christie
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Designing For Ambiguity
When you introduce ambiguity, rather than control, into a system, people think for themselves and find a way to reach the right answer. Mark McArthur Christie The only traffic sign in the small northern Dutch village of Makkinga says ‘Verkeersbordvrij’ which translates as ‘free of traffic signs’. People living there have to find their own way around, […]
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The Great Resignation and The Relentless Rise of Work About Work
We really need to start treating people’s time as being more valuable than the organisation’s money. Mark McArthur-Christie In 2012 a civil servant in the German town of Menden wrote a farewell message to his colleagues on the day of his retirement stating that he had not done anything for 14 years. “Since 1998,” he […]
Paul Taylor 