Paul Taylor

monmouthshire

  • Do You Love Your Customers Enough To Follow Them Back?

    “We are a live, work, play company. When we first started using Twitter, it was a way we could stay connected while also helping our customers if they needed it.” This quote comes in an article I shared about Zappos ,… Continue reading

  • The Rules of Attraction

    I was asked a question the other day: “No-one is engaging with our Facebook discussion. Will you have a look at it and tell us what you think?” I turned the question back on them. “If it was you. And… Continue reading