• The Problem With Constantly Finding Problems

    Our brain is constantly searching for problems to fix, even when that problem is reducing. When something becomes rare, we tend to see it in places more than ever. Anyone whose job involves reducing the prevalence of something should know that it isn’t always easy to tell when their work is done

  • The Danger Of Listening To People Who Talk A Lot

    Research indicates that even when everyone within a group recognizes who the subject matter expert is, they defer to that member just 62% of the time; when they don’t, they listen to the most extroverted person – Khalil Smith Innovation must be founded on a deep understanding of the problem we are seeking to solve. It…

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