Paul Taylor

Social Care

  • The Desperate Need To Reorganise Our Resources

    Brooks’ Law is a principle in software development that states: “Adding manpower to a late project makes it later.” It was coined by Fred Brooks in his 1975 book “The Mythical Man-Month” As more people join, the number of communication… Continue reading

    The Desperate Need To Reorganise Our Resources

  • Four Factors Hindering Transformation

    The problem with good service design is that you don’t notice it. It’s only when you experience truly bad design that you appreciate the good stuff. That’s why so few organisations are design led. They focus on designing out the… Continue reading

    Four Factors Hindering Transformation

  • Is It Time To Rethink Industry Awards?

    Award schemes have become a form of media. They exist to generate income for an organisation through a combination of entry fees and overpriced chicken dinners – Stephen Waddington It can sometimes feel like there is an industry awards ceremony… Continue reading

    Is It Time To Rethink Industry Awards?

  • How To Design For Better Outcomes

    Our job is to the mind the gap between the bureaucracy of our systems and the opportunities in our communities – Cormac Russell Sometimes it’s preferable to pull the plug on a service before you see it collapse in front of… Continue reading

    How To Design For Better Outcomes

  • Designing Out Problems Through Networks

    On Monday I attempted my swiftest ever return to work after a trip. My plane from Zanzibar via Kilimanjaro and Doha landed at 6am. I was home by 8:30am, online by 9 and in work by 11.30am. I felt like… Continue reading

    Designing Out Problems Through Networks

  • What if Uber did health, housing and social care?

    If you’ve been to a conference in the past 12 months – you’ll almost certainly have seen the slide above, or a version of it. Mentioning “disruptive innovation” adds a sprinkle of sophistication to otherwise ordinary presentations. It’s a sit up… Continue reading

  • We need more people solving problems – not professionals.

    Everyone has a story to tell, everyone has strengths beneath the conceptions that you have of them. But if you’re curious enough, you may just find that the answers you’ve always been looking for are there, often right beside you. –… Continue reading

  • Do We Need A Manifesto for Social Change?

    A really odd thing happened to me recently. I agreed with something George Osborne was saying. OK. I was on holiday and had experienced a bit too much sun. Probably a bit too much alcohol as well. But something he… Continue reading

  • Top Tips for Meetings: No.1 – Don’t Have Them….

    About 18 months ago I visited a multinational company specialising in networking equipment. There I sat , marvelling at some of the most state of the art communications systems on the planet: HD Video seamlessly linking multiple sites , one… Continue reading