Systems Change
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A pilot tests a new part inside an old machine, while system change rewires the entire machine—and the people operating it. When Bromford and the Lab co-created, tested and launched the role of the Neighbourhood Coach they were inserting a… Continue reading
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Have we lost our ability to do big, ambitious things as communities?
The system has constrained the ability for local innovation by drawing resources , power and control to the centre. If you’re part of publicly focused services you are part of that same system Continue reading
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Fix The System Problem, Not The People Problem
The phrase ‘shuffling deck chairs on the Titanic’ is believed to have been first used in 1969. It featured in a Time Magazine article that quoted a priest decrying petty internal changes at a time when the Catholic church should… Continue reading
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Designing For Connection Rather Than Transaction
Health is not made in health systems, it’s made in homes, in communities, in workplaces. So unless we can build horizontal bonds between communities and the kind of expertise and resource in health systems, we can’t really make change. Hilary… Continue reading
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The People Vs The System – and Why The People Rarely Win
What if we overstate the effect of the people in our organisations, and we spend too much time addressing what they feel and think without addressing the more complex, systemic problems that influence how they perform or behave? Continue reading
Paul Taylor 