The Problem With Finding Answers

Don’t Look for a Great Idea. Look for a Good Problem – Greg Satell Yesterday I spent five and half hours in a room with my colleagues Carole and Simon trying to get to the root of a problem. Three colleagues – over 16 hours of valuable time, just thinking. It was worth every minute.Continue reading “The Problem With Finding Answers”

Best Practice, Benchmarking and the Race to Mediocrity

We must be different. We must be lopsided. No more herdlike regression toward the mean – we must find the things at which we’re great, and build on those – Tim Kastelle A few years ago my organisation adopted a new way of working. We implemented it , with the help of consultants, as it had achieved glowingContinue reading “Best Practice, Benchmarking and the Race to Mediocrity”