Tag: W.Edwards Deming
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Understanding The System Beats Recruiting People Every Time
How much better off would we ALL be, if all the resources poured pointlessly into chasing talent were instead poured into understanding systems, and systems thinking? The Quintessential Group This week I got the opportunity to speak at the prestigious Archbishop’s Palace, a place steeped in history and first mentioned in the Domesday Book nearly […]
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If A Third Of What We Do Is Waste – Why Can’t We See It?
How do we create an environment where saying something is a waste of time is a good thing? Andy Tabberer There’s a fairly repeatable pattern in the behaviour of CEOs when they near retirement or leave the workforce entirely. They will often become more outspoken about the failings of the system they were part of. […]
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The People Vs The System – and Why The People Rarely Win
What if we overstate the effect of the people in our organisations, and we spend too much time addressing what they feel and think without addressing the more complex, systemic problems that influence how they perform or behave?