Tag: W.Edwards Deming
How do we create an environment where saying something is a waste of time is a good thing? Andy Tabberer There’s a fairly repeatable pattern in the behaviour of CEOs when they near retirement or leave the workforce entirely. They will often become more outspoken about the failings of the system they were part of. […]
What if we overstate the effect of the people in our organisations, and we spend too much time addressing what they feel and think without addressing the more complex, systemic problems that influence how they perform or behave?