November 2019

  • Redesigning Organisations For Positive Deviance

    What if the traditional way that we think change happens is all wrong? What if our focus on the spread and scale of innovative business solutions isn’t the answer – but is part of the fundamental problem? In 1990, an… Continue reading

    Redesigning Organisations For Positive Deviance
  • The Complex Task of Simplicity

    If you want to make things truly simple to use by your customers, you will nearly always have to make your organization take on more complexity – Gerry McGovern Yesterday, I delivered a talk at a conference that was aimed at… Continue reading

    The Complex Task of Simplicity
  • How To Keep Focussed (And Remain Sane) In A World Of Complex Problems

    In our heart, we know the solution does not lie in reforming silo by silo but in organizing our silos the way people organize their lives, so that the neighbourhood becomes our primary unit of analysis and change – Cormac… Continue reading

    How To Keep Focussed (And Remain Sane) In A World Of Complex Problems
  • An A-Z of Office Jargon

    Apparently – ‘Touch Base” is the most-hated office phrase for a second year in a row. Certainly – it’s a mainstay of contact requests I get from Linkedin. And if I fail to touch base I usually get someone ‘circling… Continue reading

    An A-Z of Office Jargon