Latest Posts
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How The 9-5 Saps Our Creativity and Harms Our Productivity
From ten to eleven, have breakfast for seven; From eleven to noon, think you’ve come too soon; From twelve to one, think what’s to be done; From one to two, find nothing to do; From two to three, think it… Continue reading
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How To Design For Better Outcomes
Our job is to the mind the gap between the bureaucracy of our systems and the opportunities in our communities – Cormac Russell Sometimes it’s preferable to pull the plug on a service before you see it collapse in front of… Continue reading
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An A-Z of Modern Jargon
Yesterday a colleague who had been faced with a lot of long documents filled with confusing language came out with a great phrase: I didn’t know where to start. So, I didn’t There’s some science to this. Faced with choice… Continue reading
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The Problem With Finding Answers
Don’t Look for a Great Idea. Look for a Good Problem – Greg Satell Yesterday I spent five and half hours in a room with my colleagues Carole and Simon trying to get to the root of a problem. Three… Continue reading
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Why Transformation Fails – And How To Avoid It
The concept that 70% of change and transformation programmes fail emerged in the mid 1990’s. There’s actually little evidence that this is true. The 70% figure seems to have emerged because of a lack of clarity about what success looks… Continue reading
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How Not To Solve The Health, Housing and Care Crisis
Crisis (noun) ‘a time of intense difficulty, trouble, or danger’. ‘a time when a difficult or important decision must be made.’ The housing crisis can no longer be ignored. Neither it appears can the crisis in health. And nor can the… Continue reading
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Don’t Let Busyness Kill Your Creativity
Last week I was getting a drink when a colleague asked me “So, you busy as usual?” I took a second to avoid my kneejerk affirmative response and went for it: “No – we’ve decided to slow down. Give ourselves… Continue reading
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We Need To Promote Outcomes At Work Not Presenteeism
“Presenteeism is the biggest threat to UK workplace productivity. Workers coming in and doing nothing is more dangerous than absenteeism” – Professor Cary Cooper A full car park and people appearing busy at their desks is zero evidence that any… Continue reading
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How To Find And Nurture Digital Readiness
When someone in public service says, ‘I don’t use social media. No one wants to know what I had for breakfast!’ I hear, ‘I don’t have the vaguest interest in understanding how an increasing number of citizens get information or… Continue reading
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We Need To Stop Talking About Change Or Get Comfortable With Failure
Every year businesses will embark on a series of reports , meetings, visioning sessions , training events and communication strategies. In almost every case the goal will be the same: to make fundamental changes to how business is conducted in… Continue reading
Paul Taylor 