Paul Taylor
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Efficiency Isn’t Always Effective
Being efficient is not half as effective as conventional management would like to think. Working across health, the criminal justice system, mental health, housing, social care, or education requires us to take a whole person view of someone. It requires… Continue reading
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How To Behave In A Legacy Organisation
“I was a Legacy manager in a Legacy organisation. We were mainly caretaking a broken model, trying to make it function better.” Kate Davies It’s always refreshing to hear a CEO, or ex-CEO, offer a pragmatic take on their career… Continue reading
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The Inauthentic Authenticity of LinkedIn
Amidst all the talk about about the chaos/decline of the network formerly known as Twitter, hardly anyone is talking about what is happening on LinkedIn. LinkedIn is the world’s top professional social platform, with over 930 million members from 200… Continue reading
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The Abilene Paradox And The Dangers of Assuming People Agree With You
The Abilene Paradox is a situation in which a group makes a decision that is contrary to the desires of the group’s members, because each member assumes the others approve of it. It’s titled after an example used by Jerry… Continue reading
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The Gravitational Pull Of Business As Usual
The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. This horizon is the point, according to NASA, that the gravitational influence of the black hole becomes so intense that not even light… Continue reading
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Autonomy Only Happens By Design
Most of us accept that bureaucracy squashes initiative, risk-taking, and creativity, but it doesn’t just stop there. Continue reading
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Agile Isn’t Everything and Everything Isn’t Agile
A friend of mine was recently invited on a two-day training course to teach/indoctrinate them in the ways of agile. It was accompanied by a 500-slide PowerPoint, no doubt explaining terms like ‘scrum of scrums’, ‘time boxing’, ‘epics’, ‘niko niko… Continue reading
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Disruption-Proof: How Entire Sectors Avoid Transformation
There used to be a question posed when Amazon first began eating into entire sectors – such as cloud computing, groceries, streaming video, and healthcare. Where won’t Amazon go? Is any sector Amazon-proof? Today’s question is where won’t disruption go?… Continue reading
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Community Is The Only Unit of Sustainable Change
The basic unit of sustained innovation is not a creative individual, nor even a team, but a creative community with a cause. Charles Leadbetter I’m just off the back of a first round of workshops, or rather conversations, about the… Continue reading
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How Do You Change A System That Doesn’t Want To Change?
There were two recurring P words throughout the New Local ‘Stronger Things’ event in London’s Guildhall. Permission: give it. Power: share it. The Guildhall was built in the 15th century to demonstrate the continuing power of the merchants of the… Continue reading
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Technology Is Not Innovation.
For all the talk of technology, let’s remember we are human businesses and we exist to help other humans do better in life. It’s our only real purpose. So let’s think how we can use technology to leverage the huge… Continue reading
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Work Is Mostly Mundane. And That’s Not A Bad Thing
Just like the modern world implores that we should be happy all the time (we aren’t and we are not meant to be), the modern workplace wants everyone to be engaged, energised and innovative when they simply don’t need to… Continue reading
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Do You Really Need An Innovation Strategy?
Do you really need an innovation strategy? I say no. You need a strategy that sets out a challenge and invites everyone to ask questions and go on a journey of discovery. A strategy that is founded on principles of… Continue reading
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Is The 15-Minute City A Bad Idea?
How do relatively straightforward ideas become so controversial? The 15-minute city (FMC or 15mC) is an urban planning concept that aims to make cities or towns more liveable by ensuring that all essential services — think schools, medical care and shops — are within the distance of… Continue reading
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The Case For An Organisational ‘Day Of Silence’
On Wednesday 22nd March I was back in lockdown, confined to a hotel room for 24 hours. Don’t feel sorry for me though, I was in Bali, Indonesia. On Nyepi day , which is New Year’s day in the Balinese… Continue reading
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Big Consultancy and The Rise of The Non-Expert ‘Experts’
No one ever got fired for hiring McKinsey, or so the saying goes. The total size of the global transformation market is expected to grow from $445.4bn in 2017 to $2,279.4bn by 2025. The consulting component of a transformation programme… Continue reading
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Innovation Doesn’t Happen By Accident
Trickle down innovation, just like trickle down economics, doesn’t trickle down very far at all. When leaders are implored to innovate they often go for the easiest and most attractive option, innovation theatre: You bring someone in to give an… Continue reading
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The Creativity Productivity Paradox
You can’t endorse a top-down authority structure and be serious about enhancing adaptability, innovation, or engagement. Gary Hamel Employers are facing a conundrum: a generational gap in job satisfaction. Research seems to indicate that while Gen Z and millennial workers… Continue reading
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Analysis Paralysis and The Threat To Innovation
A much delayed first post of 2023, which has been for a couple of reasons. Firstly I’ve taken a super relaxing break and switched off completely rather than my usual rambling around. I’ve been staying in one of those Caribbean… Continue reading
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Designing For Ambiguity
When you introduce ambiguity, rather than control, into a system, people think for themselves and find a way to reach the right answer. Mark McArthur Christie The only traffic sign in the small northern Dutch village of Makkinga says ‘Verkeersbordvrij’ which translates… Continue reading
Paul Taylor 