Category: Digital

Resisting the Rush to Technology for Solutions

Is anyone else getting tired of the talk –  and it is mainly talk – of digital transformation? The endless rounds of conferences, clubs and lists of so-called digital leaders – all promising a tech utopia. At a recent event I observed an audience listlessly staring at their iPhones as a speaker described how digital was ...

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Get Social, Embrace Disruption: Serving the Connected Customer

I’m thinking it’s about 6 minutes to midnight on the Digital Doomsday Clock. Time is running out on the organisations who are yet to board the bus. Yet to start the journey to being different businesses serving changed customers on a multiplicity of screens. 1 in 4 Executives from around the world believe the time ...

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The Battle Against Digital Disruption

A friend of mine – a Housing Association resident – has just received her shiny new smartphone. It’s got a High Definition display more advanced than a TV that just four years would have cost over £1000. It can be controlled without actually touching it. It tracks her eye and wrist movement and stops playing ...

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BYOD: The Right (Digital) Tools For The Job – and The Person

Bring your own device (BYOD) is a disruptive phenomenon where employees bring non-company IT into the organisation and demand to be connected to everything. 70% of mobile professionals will conduct their work on personal smart devices by 2018 – Gartner The need for people to have the correct tools to do their jobs has been part ...

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Adapt or Die: 3 Challenges To Going Digital

Yesterday was a significant day. The sector in which I work put on a huge show of newly found digital awareness. My Twitter timeline nearly melted. As Shirley Ayres correctly observed: This , just one year after the 2012 Northern Housing Consortium Social Media event – which was the first mainstream housing conference to promote ...