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Net Zero and The Law of Horse Manure
Catastrophic predictions that spell dark days for humanity are nothing new. The Times predicted in 1894 that in 50 years time, every street in London would be buried under nine feet of horse manure. It was the crisis of all crises. There was, to be fair, some evidence for this. As urban populations rapidly increased… Read more
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The Gravitational Pull Of Business As Usual
The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. This horizon is the point, according to NASA, that the gravitational influence of the black hole becomes so intense that not even light is fast enough to escape it. A very different horizon exists in many organisations, except… Read more
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Fix The System Problem, Not The People Problem
The phrase ‘shuffling deck chairs on the Titanic’ is believed to have been first used in 1969. It featured in a Time Magazine article that quoted a priest decrying petty internal changes at a time when the Catholic church should have been concentrating on the erosion of its moral authority. Since then the idiom is… Read more
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Designing For Connection Rather Than Transaction
Health is not made in health systems, it’s made in homes, in communities, in workplaces. So unless we can build horizontal bonds between communities and the kind of expertise and resource in health systems, we can’t really make change. Hilary Cottam In a world that has become obsessed with efficiency , speed, and digitisation, a… Read more
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The Importance of Connectors
“The point about connectors is that by having a foot in so many different worlds, they have the effect of bringing them all together.” ― Malcolm Gladwell If you want to change something or spread ideas you need to mobilise people – and that’s often through identifying those individuals who have influence outside their position on… Read more
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We Should All Delete More Work
At my organisation, during a cyber incident which meant no access to any computer system for several weeks, some teams reported becoming more effective not less. Many other people noticed this at the beginning of the 2020 lockdowns. Deprived of their usual tools and processes, creativity took over, and the work still got completed. Subtraction… Read more
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Efficiency Isn’t Always Effective
Being efficient is not half as effective as conventional management would like to think. Working across health, the criminal justice system, mental health, housing, social care, or education requires us to take a whole person view of someone. It requires us to be bespoke. Typically though, we offer a top down approach, where the citizen… Read more
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How To Behave In A Legacy Organisation
“I was a Legacy manager in a Legacy organisation. We were mainly caretaking a broken model, trying to make it function better.” Kate Davies It’s always refreshing to hear a CEO, or ex-CEO, offer a pragmatic take on their career accomplishments. As I’ve said before there’s a fairly repeatable pattern in the behaviour of senior… Read more
Paul Taylor 