• Net Zero and The Law of Horse Manure

    Net Zero and The Law of Horse Manure

    Catastrophic predictions that spell dark days for humanity are nothing new. The Times predicted in 1894 that in 50 years time, every street in London would be buried under nine feet of horse manure. It was the crisis of all crises. There was, to be fair, some evidence for this. As urban populations rapidly increased… Read more

  • The Gravitational Pull Of Business As Usual

    The Gravitational Pull Of Business As Usual

    The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. This horizon is the point, according to NASA, that the gravitational influence of the black hole becomes so intense that not even light is fast enough to escape it. A very different horizon exists in many organisations, except… Read more

  • Building Trust and Standing Out in the Digital Age

    Building Trust and Standing Out in the Digital Age

    In many ways the events of 2016 are less a surprise and more the logical outcome of what we already knew. As I wrote early last year – we are in an era of ‘trust deficit’ – where more people distrust institutions than believe in them. When belief in government, business, media and nonprofits dips below 50%,… Read more

  • Is the social sector really getting better at learning from failure?

    Is the social sector really getting better at learning from failure?

    Guest post with Shirley Ayres , Chris Bolton and Roxanne Persaud Innovation in the digital sphere can be complex and risky and there are not sufficient opportunities to share learning from failure. One year on from the Practical Strategies For Learning From Failure Workshops we asked the organising team: Is the social sector getting better at… Read more

  • Using Design Principles to Describe What Transformation Means

    Using Design Principles to Describe What Transformation Means

    Digital transformation to me is about the transformation of organisations from silos, outsourced capability and murky strategic goals, to being an organisation that understands the vision, that knows where it delivers the most value and how to focus on it – Michael Brunton-Spall Right now – if my backchannel Twitter conversations are to be believed –… Read more

  • Five Ways Social Media Can Inspire Creativity

    Five Ways Social Media Can Inspire Creativity

    Can Twitter make employees more innovative? In our study, Twitter users and non-users generally submitted the same number of ideas at work. However the ideas of Twitter users were rated significantly more positively by other employees and experts than the ideas of non-users. – Salvatore Parise, Eoin Whelan and Steve Todd  Last week I was speaking… Read more

  • Lessons in Rapid Experiments and Learning from Failure

    In 1943, the U.S. Airforce met with Lockheed Aircraft Corporation to express their need for a fighter plane to counter a rapidly growing Nazi jet threat. Because of the need for secrecy “Skunk Works”, as it became known, was allowed to operate undercover. No rules and no bureaucracy that could stifle innovation and hinder progress.… Read more

  • Designing Out Problems Through Networks

    Designing Out Problems Through Networks

    On Monday I attempted my swiftest ever return to work after a trip. My plane from Zanzibar via Kilimanjaro and Doha landed at 6am. I was home by 8:30am, online by 9 and in work by 11.30am. I felt like The Man Who Fell To Earth. I’d had 16 days without any problems. Now – they… Read more