Paul Taylor

Latest Writing

  • Net Zero and The Law of Horse Manure

    Net Zero and The Law of Horse Manure

    Catastrophic predictions that spell dark days for humanity are nothing new. The Times predicted in 1894 that in 50 years time, every street in London would be buried under nine feet of horse manure. It was the crisis of all crises. There was, to be fair, some evidence for this. As urban populations rapidly increased… Read more

  • The Gravitational Pull Of Business As Usual

    The Gravitational Pull Of Business As Usual

    The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. This horizon is the point, according to NASA, that the gravitational influence of the black hole becomes so intense that not even light is fast enough to escape it. A very different horizon exists in many organisations, except… Read more

  • Two things you can’t say on Twitter…..

    There are two opinions that are definite no-go zones amongst the liberal left twitterati. Opinions that , if you were to express them openly , could see you banished to the most remote, uninhabited and hostile parts of the social media planet.(Linkedin…..or even worse, Google+) What are they? 1 – Saying you think the NHS… Read more

  • Job Descriptions are rubbish…..My Top 5 new rules

    Did some work on some JD’s this week. I’ve been messing around them for some time – really struggling to articulate what I wanted. On Wednesday morning at 9:40am it struck me. Somebody , somewhere , about 50 or 60 years ago – decided what a JD should look and feel like. A lot of… Read more

  • 12 Weeks To Change Your Online Life (or hand your iPad back…)

    I’ve had a breakthrough that I want to share. Last Week  I threw down a special challenge to some of our Board Members and Customer Stakeholders who we had struggled to get engaged in Online collaboration and Social Media. 3 Rules I’ll loan you an iPad for 12 Weeks. If it doesn’t change your life… Read more

  • The Amazon Test – #CustomerExperience Blog Post

    I ordered a Kindle Touch yesterday – expecting a delay as you usually get with new product launches. It was ordered online at 15.38pm. 1-Click. It arrived at my door at 7:35am this morning. It arrives charged. It knows my name. By 7:45am it is up and running and has my entire library on it.… Read more

  • Highlights from Facebook for the Public Sector – Guest Post

    It’s great when a colleague comes back really enthused from a conference. The following is a guest post originally published on our internal Yammer. Take it away @Helenatbromford : Attended a brilliant conference/’unconference’  in Birmingham which left me buzzing with ideas and excitement for social media and the possibilities of the ever changing world we’re all… Read more

  • Thoughts from #nhcsocmed…….

    Loved yesterday at the Northern Housing Consortium “Social Media Unconference”. As one of the presenters it is probably inappropriate that I enthuse too much. But for me it was a much needed firecracker amid the general tedium of UK Housing events. (Bet that’s the last time I get a speaking slot anywhere!) Why was it? Here’s… Read more