• Net Zero and The Law of Horse Manure

    Net Zero and The Law of Horse Manure

    Catastrophic predictions that spell dark days for humanity are nothing new. The Times predicted in 1894 that in 50 years time, every street in London would be buried under nine feet of horse manure. It was the crisis of all crises. There was, to be fair, some evidence for this. As urban populations rapidly increased… Read more

  • The Gravitational Pull Of Business As Usual

    The Gravitational Pull Of Business As Usual

    The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. This horizon is the point, according to NASA, that the gravitational influence of the black hole becomes so intense that not even light is fast enough to escape it. A very different horizon exists in many organisations, except… Read more

  • How To Design For Better Outcomes

    How To Design For Better Outcomes

    Our job is to the mind the gap between the bureaucracy of our systems and the opportunities in our communities – Cormac Russell Sometimes it’s preferable to pull the plug on a service before you see it collapse in front of your eyes. A recent report says we are trapped in a reactive spending cycle on public… Read more

  • An A-Z of Modern Jargon

    An A-Z of Modern Jargon

    Yesterday a colleague who had been faced with a lot of long documents filled with confusing language came out with a great phrase: I didn’t know where to start. So, I didn’t There’s some science to this. Faced with choice overload and unfamiliar phrases one of our automatic responses is to shut things down and… Read more

  • The Problem With Finding Answers

    The Problem With Finding Answers

    Don’t Look for a Great Idea. Look for a Good Problem – Greg Satell Yesterday I spent five and half hours in a room with my colleagues Carole and Simon trying to get to the root of a problem. Three colleagues – over 16 hours of valuable time, just thinking. It was worth every minute.… Read more

  • Why Transformation Fails – And How To Avoid It

    Why Transformation Fails – And How To Avoid It

    The concept that 70% of change and transformation programmes fail emerged in the mid 1990’s. There’s actually little evidence that this is true. The 70% figure seems to have emerged because of a lack of clarity about what success looks like – and that most people have a bad experience of them. My contention is… Read more

  • How Not To Solve The Health, Housing and Care Crisis

    How Not To Solve The Health, Housing and Care Crisis

    Crisis (noun) ‘a time of intense difficulty, trouble, or danger’. ‘a time when a difficult or important decision must be made.’ The housing crisis can no longer be ignored. Neither it appears can the crisis in health. And nor can the social care, or ageing crisis. Our repeated use of the word crisis is telling and… Read more

  • Don’t Let Busyness Kill Your Creativity

    Don’t Let Busyness Kill Your Creativity

    Last week I was getting a drink when a colleague asked me “So, you busy as usual?” I took a second to avoid my kneejerk affirmative response and went for it: “No – we’ve decided to slow down. Give ourselves some time to really think about things”. They looked at me like I’d lost my… Read more