Remote Work Is Always Efficient But Efficient Isn’t Always Effective

There is surely nothing quite so useless as doing with great efficiency what should not be done at all. Peter Drucker This week marked my return to in-person facilitation after 16 months. I’m not going to lie. As I began the week with a 5:30am start and a 90 minute commute, I was hardly overjoyedContinue reading “Remote Work Is Always Efficient But Efficient Isn’t Always Effective”

Creating The Right Culture For Innovation and Change

I’m not sure I buy into the concept of organisations having a culture of innovation. After all, innovation is a process consisting of four things: Having an idea that solves a problem Doing something with that idea Proving that it delivers new value for people Translating it into reality and making it part of theContinue reading “Creating The Right Culture For Innovation and Change”

The End of Trust (and how organisations can rebuild it)

We’ve seen an alarming evaporation of trust across all institutions, reaching the lows of the recession in 2009. Trust in government, business, media and non-profits is below 50% in two-thirds of countries, including the U.S, U.K, Germany and Japan. There has been a startling decrease in trust.  Richard Edelman The annual Edelman Trust Barometer is always fascinating readingContinue reading “The End of Trust (and how organisations can rebuild it)”

How Social Are Your Organisational Values?

One of the most repeated laws of the social web is that people trust word of mouth recommendation via personal networks more than they do advertising or PR. With that in mind , it’s odd that more organisations don’t harness one of the most powerful resources at their disposal-the people they employ. If ,for example, youContinue reading “How Social Are Your Organisational Values?”