From Vertical Hierarchy To Horizontal Networks: Trust Has Gone Local

The latest Edelman Trust Barometer reveals an epidemic of mistrust and misinformation.

However, beyond the headlines there are some exciting possibilities for community led innovation.

The Number 1 Priority For Your CEO: Building Trust

Silence is now deeply dangerous—a tax on truth – Richard Edelman Trust is the most valuable commodity in your organisation – although it’s probably not something you talk about often, much less attempt to measure. For the past 16 years, Edelman has attempted to track the progress, or decline, of trust across 28 countries. The latestContinue reading “The Number 1 Priority For Your CEO: Building Trust”

Redefining Trust In A Digital Age

Trust is not coming back. Scepticism reigns, as it should. – Gerry McGovern Since the industrial revolution,  a trusting relationship between individuals and organisations has been the norm. This has shaped the way we communicate – both internally and externally. It has resulted in the issuing of corporate annual reports, press releases , customer satisfaction scoresContinue reading “Redefining Trust In A Digital Age”

The End of Trust (and how organisations can rebuild it)

We’ve seen an alarming evaporation of trust across all institutions, reaching the lows of the recession in 2009. Trust in government, business, media and non-profits is below 50% in two-thirds of countries, including the U.S, U.K, Germany and Japan. There has been a startling decrease in trust.  Richard Edelman The annual Edelman Trust Barometer is always fascinating readingContinue reading “The End of Trust (and how organisations can rebuild it)”