How Do You Solve A Problem Like The NHS?

There comes a point when numbers get so big as to become near incomprehensible. Almost five million people are waiting for health treatment in England alone. Almost 1.2m of them have been waiting at least six months for ‘vital appointments’. Some within the NHS say that in reality that number is far, far greater –Continue reading “How Do You Solve A Problem Like The NHS?”

Remote Work Is Always Efficient But Efficient Isn’t Always Effective

There is surely nothing quite so useless as doing with great efficiency what should not be done at all. Peter Drucker This week marked my return to in-person facilitation after 16 months. I’m not going to lie. As I began the week with a 5:30am start and a 90 minute commute, I was hardly overjoyedContinue reading “Remote Work Is Always Efficient But Efficient Isn’t Always Effective”

Community Is The Most Powerful Unit Of Change

We are less pessimistic about our own lives than we are about larger units. We’re not very pessimistic about our village, we are not pessimistic about our town – but we are very pessimistic about our country, and even more pessimistic about the future of our planet. The bigger the unit you look at theContinue reading “Community Is The Most Powerful Unit Of Change”

Can The Pandemic Usher In An Era of Creative Disruption?

If we’d followed a conventional big transformation/ big consultancy approach to vaccine development and deployment we’d be getting our jabs sometime around the middle of 2033.

The question is, can your organisation draw on the lessons of the pandemic to forge a more effective partnership with your customers and stakeholders?

The Creative Value Of Open-Mindedness

Innovation is, essentially, about being endlessly curious. Curious, and a little bit paranoid that the way you do things isn’t the best way. Looking outside your organisation means gathering and understanding trends and weak signals that indicate emerging needs or opportunities. These weak signals are often overlooked or ignored by organisations that will only listenContinue reading “The Creative Value Of Open-Mindedness”

Putting The Needs Of The User Before The System

Are some countries more innovative than others? Certainly many have tried to measure it, with the UK being outperformed by the likes of South Korea, Israel and Finland. As the CEO of Pfizer, Albert Bourla has said, the role of Government when it comes to encouraging innovation is crucial: “We need to make sure thatContinue reading “Putting The Needs Of The User Before The System”

Moving From The Reactive To The Pre-Emptive

As Matthew Manos has written, many of us in the social sector are employed in the expectation that the things that go wrong will always go wrong.  Indeed, our work often profits from past societal failure rather than the contemplation of the signals of failures that have yet to exist. The entire premise relies onContinue reading “Moving From The Reactive To The Pre-Emptive”

How Technology Can Increase Collaboration And Build Trust

This post is an shortened version of a plenary talk delivered in Cardiff for the Wales Audit Office  Depending on your age it’s likely that the two things you were not taught in school were: a) how to collaborate effectively and b) how to use technology to connect and share with others And yet theseContinue reading “How Technology Can Increase Collaboration And Build Trust”

The Smartest People Will Never Work For You

Joy’s law is the principle that “no matter who you are, most of the smartest people work for someone else”. Bill Joy, the computer engineer to whom it’s attributed argued that if you rely solely on your own employees, you’ll never solve all your customers’ needs. It’s a quote that’s never been more true. JoyContinue reading “The Smartest People Will Never Work For You”

Does Regulation Really Stifle Innovation?

Last week I did a presentation to a group of managers when the issue of governance and regulation ‘getting in the way’ of innovation came up. People often think regulations stifle innovation, new business and services. They assume that regulators are there to control and curtail what they want to do. “We are so heavilyContinue reading “Does Regulation Really Stifle Innovation?”

How To Kill Ideas

We were asked a really good question last week with the visit to Bromford of the Disruptive Innovators Network. How long should you spend on an idea? In the early days of Bromford Lab we had a 12 WEEKS MAX rule. If we couldn’t get an idea up and running within that time – it shouldContinue reading “How To Kill Ideas”

Lessons Learned From Five Years of Failure

Sometimes the execution of the idea doesn’t need to be the best to succeed. In 1989 a video game designer called Gunpei Yokoi changed the world with the launch of the original Nintendo Game Boy. It took gaming out of the hands of geeks and paved the way for the industry to become the mostContinue reading “Lessons Learned From Five Years of Failure”

Creating The Right Culture For Innovation and Change

I’m not sure I buy into the concept of organisations having a culture of innovation. After all, innovation is a process consisting of four things: Having an idea that solves a problem Doing something with that idea Proving that it delivers new value for people Translating it into reality and making it part of theContinue reading “Creating The Right Culture For Innovation and Change”

How To Avoid Innovation Theatre

Consistent investment, dedicated teams, proper evidencing of decisions, alignment with strategy. A simple but critical recipe for innovation in future-ready organisations – Tom Cheesewright One of the questions I get asked most frequently is“How do you define innovation?” This week I’ve been asked it several times so here’s a short post to recap my thoughts.Continue reading “How To Avoid Innovation Theatre”

The Danger Of Listening To People Who Talk A Lot

Research indicates that even when everyone within a group recognizes who the subject matter expert is, they defer to that member just 62% of the time; when they don’t, they listen to the most extroverted person – Khalil Smith Innovation must be founded on a deep understanding of the problem we are seeking to solve. ItContinue reading “The Danger Of Listening To People Who Talk A Lot”

Why We Need To Learn To Love Project Managers

‘There isn’t a child alive who dreams of being a project manager’ –  so said Scott Berkun. He pointed out that project managers can unintentionally reinforce their work as (let’s be honest) dull – by trying to get everyone to pay attention to spreadsheets, specifications, PowerPoint presentations and status reports, failing to realise these are theContinue reading “Why We Need To Learn To Love Project Managers”