• Three Ways Organisations Kill Ideas (And How You Can Remove Them)

     Many organisations , without realising it , act as inhibitors of innovation. Rules and protocols are put in place – often for very good reasons – that preserve the status quo.  Over time, organisations develop a set of social norms – ‘the way we do things around here’ – that either promote creativity or quell it. Our employees generate…


  • Best Practice, Benchmarking and the Race to Mediocrity

    We must be different. We must be lopsided. No more herdlike regression toward the mean – we must find the things at which we’re great, and build on those – Tim Kastelle A few years ago my organisation adopted a new way of working. We implemented it , with the help of consultants, as it had achieved glowing…


  • We need less talk about innovation and more about mediocrity

      “The only way to get mediocre is one step at a time. But you don’t have to settle. It’s a choice you get to make every day.” – Seth Godin In my last post I named innovation as the most overused word of 2014. It’s consistently misapplied to things that really aren’t innovative at…


  • Your Own Personal Social Media Policy: 10 Top Tips

    “Companies often want this one single voice but when you have thousands of employees there’s no way you can have a single voice and be authentic,”  – Professor Joonas Rokka One of the best links I saw last week was about how employees active on social media play a crucial role in corporate brand management.…


  • Three Ways To Get Cool Stuff Done Quickly At Work

    It’s hard to imagine anyone not knowing Helen Reynolds – such is her reputation – but it would be rude not to give an introduction. Helen is Digital and Social Media Manager at Monmouthshire County Council , and one of the foremost innovators in digital communications. She’s also one of the nicest people you could ever…


  • Why Your Business Plan Just Killed Innovation

     Unless you are a fortune teller, long term business planning is a fantasy. Why don’t we call plans what they really are: guesses. Start referring to your business plans as business guesses , your financial plans as financial guesses and your strategic plans as strategic guesses. Now you can stop worrying about them so much.…


  • Adapt or Die: 3 Challenges To Going Digital

    Yesterday was a significant day. The sector in which I work put on a huge show of newly found digital awareness. My Twitter timeline nearly melted. As Shirley Ayres correctly observed: This , just one year after the 2012 Northern Housing Consortium Social Media event – which was the first mainstream housing conference to promote…


  • Why Living In Paradise Is Bad For Business

    Here is a story about what can happen when you don’t anticipate change. When you get used to things being easy for everyone. It’s a story you will have heard before but, like all the best tales , is as relevant today as when it was first told: There was once a lucky little bird…


  • 2013 – Do we need a new operating system?

    My first post of 2013 has been slightly delayed due to holiday. I love holidays. Not because they get me away from work but because it’s where I can put work into focus.  The further away I get from Bromford and the UK the greater clarity I get on the things that need to change. It’s…


  • What’s in a name?

    How do you describe what you do? A few months ago an incredibly wise guy by the name of Bob Battye delivered a session to our Leadership team. He challenged us to re-write our Linkedin profiles describing what we were like as people – what we were actually about – rather than what we actually…


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