Mobile
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Get Social, Embrace Disruption: Serving the Connected Customer
I’m thinking it’s about 6 minutes to midnight on the Digital Doomsday Clock. Time is running out on the organisations who are yet to board the bus. Yet to start the journey to being different businesses serving changed customers on… Continue reading
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The Battle Against Digital Disruption
A friend of mine – a Housing Association resident – has just received her shiny new smartphone. It’s got a High Definition display more advanced than a TV that just four years would have cost over £1000. It can be… Continue reading
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Digital Myths
How confident are you using the internet? On a scale of 1 to 10. And how confident would you say the average user of social housing is? Last week , I posted about the myth of social housing residents and digital… Continue reading
Paul Taylor 