Place
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Are big problems really more difficult to solve?
We cannot solve our most stubborn social challenges using the same centralised, bureaucratic machinery that profits from managing them. Systems don’t leave of their own accord; they have to be integrated, mitigated against or removed. Place-based working and decentralisation isn’t… Continue reading
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Community Connection Isn’t An Optional Extra
I often hear people imploring public service institutions to “stick to the basics”—to just do what it says on the tin and leave the rest alone. But that assumes community connection is an optional extra. It isn’t. If we want… Continue reading
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You Can’t Pilot Your Way Out Of A System Problem
A pilot tests a new part inside an old machine, while system change rewires the entire machine—and the people operating it. When Bromford and the Lab co-created, tested and launched the role of the Neighbourhood Coach they were inserting a… Continue reading
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Organisational Main Character Syndrome
Organisational Main Character Syndrome (OMCS) is when an institution stops viewing itself as a collaborative partner in a wider ecosystem and instead adopts the persona of a singular hero with a unique purpose. Continue reading
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Avoiding Innovation Pantomime: Capability vs. Capacity
We all like a bit of theatre, but unless you focus on your strategy, and turn those ideas into actions that change colleagues and customers lives, you risk something worse. The endless idea challenges that go nowhere, the hackathons, the… Continue reading
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Place Based Working Upends Business As Usual
There’s a major shift in the Bromford Strategy that upends our legacy business model: our move to place-based working by 2027. But how do you shift to a completely new model within the constraints of a 60 year-old organisation? Continue reading
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Efficiency Isn’t Always Effective
Being efficient is not half as effective as conventional management would like to think. Working across health, the criminal justice system, mental health, housing, social care, or education requires us to take a whole person view of someone. It requires… Continue reading
Paul Taylor 