In 2013 a Communications Director named Justine Sacco landed in Cape Town after a flight from New York. As she switched her phone back on she was met with two messages. The first was from someone she hadn’t spoken to for years: “I’m so sorry to see what’s happening.” The second was from her best … Continue reading How Technology Is Changing Our Conversation
The Problem With Constantly Finding Problems
Our brain is constantly searching for problems to fix, even when that problem is reducing. When something becomes rare, we tend to see it in places more than ever.
Anyone whose job involves reducing the prevalence of something should know that it isn’t always easy to tell when their work is done
The Regressive Power of Labelling People As Vulnerable
The paradox of employing the term of ‘vulnerability’ is that it makes people more vulnerable.
Innovating In An Age Of Uncertainty
Faced with uncertainty, those holding the purse strings will be tempted to stop the clock, peddle simplistic solutions and retreat to the past
Do You Really Know What Is Going On In Your Organisation?
We are at an inflection point: When it comes to workplace culture, there is a large gap between what leaders think is going on and what employees say is happening on the ground. The Hidden Value Of Culture Makers According to the latest Accenture report – two thirds of leaders feel they create empowering environments—in … Continue reading Do You Really Know What Is Going On In Your Organisation?
How To Prepare For The Future of Housing
Community groups and individuals have delivered the most useful support networks in a physically distanced world. So now is the time for social landlords to revisit our purpose and reflect on the non value-adding activities that our organisations are involved i
In A Post-COVID World The Manager Is The Weak Link
In an increasingly remote and distributed world of work the employees who will have the biggest impact on the most people will rarely be the official leaders at the top.
