Latest Posts
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Our Obsession With League Tables, And The Performance Paradox
This is our classic paradox: the metrics and targets that are intended to drive improvement can create a powerful set of incentives that actually work against the very innovation and risk-taking we need to strive for. Continue reading
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How To (Re)Build An Innovation Lab
Bromford Lab is dead. But what comes next? And how can we build upon the lessons we learned? Continue reading
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Digital Transformation and Our Failure To Learn From Past Mistakes
The cyclical nature of public sector failure is a testament not to a lack of intelligence or goodwill, but to a deeply ingrained resistance to genuine learning. It’s a system designed for stability, not innovation. The very structures that make… Continue reading
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The Way Out of The ‘Performance Myth’
The Performance Myth reduces individuals to commodities or “performers,” whose value is contingent on meeting predefined metrics. This leads to a workplace culture where employees are constantly evaluated not for their creativity, integrity, or contributions to collective well-being, but for… Continue reading
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The Problem with a Narrow Focus on Efficiency
Being efficient is not half as effective as conventional management would like to think. Continue reading
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Sectors Reimagined as Products, and the Move to Agile Place
What if agile places could save the public sector? What if we stopped thinking of individual sectors and started thinking about of them as ‘products’ that require interoperability? An ‘agile place’ view demands a radical shift. It pushes us to… Continue reading
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Transforming Public Services with Agile Principles
Applied outside of tech agile can usher in a fundamental shift from rigid, top-down planning to a dynamic, iterative, and, crucially, person-focused approach. Think about our place-based working experiments. What we understood, fundamentally, is that the answers to local problems… Continue reading
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The Missing Ingredient For Community-Led Innovation Is Permission
The bigger the unit the more pessimistic we get about it. When faced with vast issues like global warming or national debt, we feel a deep lack of control and efficacy. Conversely, smaller units of change, like a local community,… Continue reading
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Can Institutions Decline Like Civilisations?
Many of our institutions are in decline. The average lifespan of a civilisation is 336 years, Big companies used to have a lifespan of 61 years, now it’s down to 18. If all civiisations fall. then surely so must all… Continue reading
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What I Got Wrong About Innovation and Design
A hospital stay during COVID-19 revealed a surprising truth to me: bureaucracy’s thaw unleashed frontline innovation. As staff bypassed rigid rules, care improved, highlighting the power of bottom-up change. This experience challenges traditional innovation models, advocating for organisational redesign and… Continue reading
Paul Taylor 