Latest Posts

  • Designing Out Problems Through Networks

    On Monday I attempted my swiftest ever return to work after a trip. My plane from Zanzibar via Kilimanjaro and Doha landed at 6am. I was home by 8:30am, online by 9 and in work by 11.30am. I felt like… Continue reading

    Designing Out Problems Through Networks

  • Using Weak Signals To Determine Your Future Organisation

    “Weak signals consist of emergent changes to technology, culture, markets, the economy, consumer tastes and behaviour, and demographics.  Weak signals are hard to evaluate because they are incomplete, unsettled and unclear” – Vijay Govindarajan. Luckily for us the future doesn’t… Continue reading

  • How To Make Complex Things Simple

    I’ve just had to apply for a new passport. It’s one of those things that you generally only do every ten years or so. It prompts you to ruminate on a few things. Ageing: That old passport photo you were… Continue reading

    How To Make Complex Things Simple

  • Why You Need To Selectively Forget Your Own Past

    Reset All Assumptions We must selectively forget the past. That means not accepting current practices but challenging underlying assumptions, our solutions and mindsets, and the way we tackle the problem. We need services designed as people need them – not as we… Continue reading

  • Bending The Rules To Drive Frugal Innovation

    The frugal innovation revolution, by making the means to innovate more widely available, has the potential to speed up the innovation process – Jaideep Prabhu  Jugaad is a Hindi word that roughly means ‘solution born from cleverness.’ It’s usually applied to… Continue reading

  • Resisting the Rush to Technology for Solutions

    Is anyone else getting tired of the talk –  and it is mainly talk – of digital transformation? The endless rounds of conferences, clubs and lists of so-called digital leaders – all promising a tech utopia. At a recent event I… Continue reading

    Resisting the Rush to Technology for Solutions

  • Can Working Out Loud Inspire Creativity and Inclusion?

    Collaboration – for all the rhetoric – is much harder , and for many of us less preferable, than working in isolation. Today we’ve woken up to find the  UK has made a historic choice. A choice that could be… Continue reading

  • To Boost Innovation We Need To Make Ourselves Obsolete

    If you’re of a certain age you’ll sometimes find yourself reminiscing about an age where things were built to last. My own mother swears her first washing machine lasted for over 20 years. Today,  Apple expects the lifecycle for an average… Continue reading

    To Boost Innovation We Need To Make Ourselves Obsolete

  • Stepping Behind The Rhetoric of Digital Transformation

    Fundamentally the challenge for current leaders and public sector organisations is the legacy thinking and a business model which is rooted in serving a de facto purpose which is disconnected from the people and places the organisation or leaders serve… Continue reading

  • How Organisations May Stifle Community Creativity

    One of the many challenges for the public sector is that it must start believing in people and communities again. We know that many organisations are out of sync with technology , but there’s an argument that they are increasingly distant… Continue reading