Most Services Launched This Year Will Fail – Here’s Why

  1. I love seeing a conversation we have one day become a blog post the next. If only I could type faster! As ever you’ve hit on something really profound that will challenge our thinking well in to 2017 and beyond.

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  2. The problem with social services is that the “market” is not just the public, but also everyone involved in the decision making process of rolling out the service. All the people involved in the decision making process is part of the market that decides what gets rolled and they all have their own agenda. As a result you end up not really pleasing anyone.

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