Paul Taylor

February 6, 2014

Lessons In Social Business (via Vietnam)

6am December 29th , Con Son, Con Dao Islands I’m woken by the crackle of a public address system. It’s the Communist Party giving their twice daily update of the official state news. Welcome to Vietnam. I walk outside. The early… Continue reading

January 20, 2014

3 Things We Should Learn From Benefits Street

Apart from the unfortunate title, Benefits Street is pretty good. Having seen the first two episodes I genuinely can’t understand what the fuss is about. It’s a great piece of commercial television (think – My Big Fat Gypsy Wedding) that’s designed… Continue reading

December 23, 2013

The Value of Critical Friends – Guest Post from @ShirleyAyres

Only 17% of companies identify their social and digital strategy as “mature” – Brian Solis , The State of Social Business This is a guest post from a Super Connector. Shirley Ayres is one of those people who have taken… Continue reading

December 13, 2013

How social helps us cross organisational borders

Social is no longer just about collaboration; it’s about unlocking the engines of collective knowledge, differentiated expertise and rapid learning across the whole organisation. (In 2014) we’ll see workplaces and marketplaces fusing together like never before; enterprises will be thinking and… Continue reading

November 22, 2013

Don’t Listen To Your Sector: Be More Weird

Had a bit of drama over the past week. I’ll recap it for you as quickly as possible – as most readers of this blog don’t work in the same sector as I do. Essentially Mick Kent, my CEO, wrote… Continue reading

November 6, 2013

The Unexpected Benefits Of Becoming A Social Organisation

It’s little over two years since Bromford lifted any restrictions on social media and offered complete freedom to every single colleague. Our world didn’t end. In fact it got better. It’s almost impossible to remember what life was like before the wall… Continue reading

October 31, 2013

Don’t Listen To Your Sector: Be More Weird

5 Lessons in Simple Customer Experience (Indonesian Style)

Get Social, Embrace Disruption: Serving the Connected Customer

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