Paul Taylor
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Standing Out and Keeping Attention in the Digital Age
24hrs before Donald Trump – who communicates almost exclusively via Twitter and YouTube – became President Elect I was in conversation with Grant Leboff at the first Comms Hero event in Cardiff. “He’ll win” said Grant. “He’s changed the narrative.… Continue reading
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Technology Won’t Kill Meetings – But We Can
Technology failed us. We thought the world of work was to be reimagined. The death of the office. The end of email. A utopia of work/life integration fueled by work-where-you-want technology. It hasn’t happened. Six years ago 2.8 million people… Continue reading
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Moving Away From The Reactive Organisation
Our job is to the mind the gap between the bureaucracy of our systems and the opportunities in our communities – Cormac Russell The first step is realisation. Accepting that most of us in the social sector are employed because… Continue reading
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Building Trust and Standing Out in the Digital Age
In many ways the events of 2016 are less a surprise and more the logical outcome of what we already knew. As I wrote early last year – we are in an era of ‘trust deficit’ – where more people distrust institutions… Continue reading
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Is the social sector really getting better at learning from failure?
Guest post with Shirley Ayres , Chris Bolton and Roxanne Persaud Innovation in the digital sphere can be complex and risky and there are not sufficient opportunities to share learning from failure. One year on from the Practical Strategies For Learning… Continue reading
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Using Design Principles to Describe What Transformation Means
Digital transformation to me is about the transformation of organisations from silos, outsourced capability and murky strategic goals, to being an organisation that understands the vision, that knows where it delivers the most value and how to focus on it… Continue reading
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Five Ways Social Media Can Inspire Creativity
Can Twitter make employees more innovative? In our study, Twitter users and non-users generally submitted the same number of ideas at work. However the ideas of Twitter users were rated significantly more positively by other employees and experts than the… Continue reading
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Lessons in Rapid Experiments and Learning from Failure
In 1943, the U.S. Airforce met with Lockheed Aircraft Corporation to express their need for a fighter plane to counter a rapidly growing Nazi jet threat. Because of the need for secrecy “Skunk Works”, as it became known, was allowed… Continue reading
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Designing Out Problems Through Networks
On Monday I attempted my swiftest ever return to work after a trip. My plane from Zanzibar via Kilimanjaro and Doha landed at 6am. I was home by 8:30am, online by 9 and in work by 11.30am. I felt like… Continue reading
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Using Weak Signals To Determine Your Future Organisation
“Weak signals consist of emergent changes to technology, culture, markets, the economy, consumer tastes and behaviour, and demographics. Weak signals are hard to evaluate because they are incomplete, unsettled and unclear” – Vijay Govindarajan. Luckily for us the future doesn’t… Continue reading
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How To Make Complex Things Simple
I’ve just had to apply for a new passport. It’s one of those things that you generally only do every ten years or so. It prompts you to ruminate on a few things. Ageing: That old passport photo you were… Continue reading
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Why You Need To Selectively Forget Your Own Past
Reset All Assumptions We must selectively forget the past. That means not accepting current practices but challenging underlying assumptions, our solutions and mindsets, and the way we tackle the problem. We need services designed as people need them – not as we… Continue reading
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Bending The Rules To Drive Frugal Innovation
The frugal innovation revolution, by making the means to innovate more widely available, has the potential to speed up the innovation process – Jaideep Prabhu Jugaad is a Hindi word that roughly means ‘solution born from cleverness.’ It’s usually applied to… Continue reading
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Resisting the Rush to Technology for Solutions
Is anyone else getting tired of the talk – and it is mainly talk – of digital transformation? The endless rounds of conferences, clubs and lists of so-called digital leaders – all promising a tech utopia. At a recent event I… Continue reading
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To Boost Innovation We Need To Make Ourselves Obsolete
If you’re of a certain age you’ll sometimes find yourself reminiscing about an age where things were built to last. My own mother swears her first washing machine lasted for over 20 years. Today, Apple expects the lifecycle for an average… Continue reading
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People Don’t Believe Our Organisations – Here’s Why
There’s not a week goes by – and I mean that quite literally – in which we don’t see a sector bemoan its image problem. The launch of some campaign or other to raise awareness of a ‘message’ and get… Continue reading
Paul Taylor 