The birth of the change management movement began in the 1960s and 70s – when big consultancy began to see a vast new market – convincing organisations of the benefits of ‘transformation’. Alongside this came the development of a distinctive, pseudo-scientific language of change which the consultants needed to pitch themselves to new clients. It … Continue reading Who Really Wins From Digital Transformation?
You can’t change a relationship without actually changing your behaviour.
Speeches you never hear at a corporate conference: “….. Our Transformation Programme is going to be small and imperfect. We are going to do many small things that probably won’t work straight away.’ – Chris Bolton In the early 1960s, a New York housewife named Jean Nidetch began a weekly meeting with friends at her home to … Continue reading Avoiding The Yo-Yo Effect of ‘Corporate Change Convulsions’
People don’t resist change, they resist bullshit – Peter Vander Auwera A friend of mine told me last week that their organisation was about to begin its third change management programme in just seven years. Each of the two preceding programmes had a number of things in common: People were unclear why a programme was needed in the … Continue reading The Big Problem With Change Programmes
One of my 2017 resolutions was to blog more consistently. The glory days in terms of the readership and reach of this site peaked in 2014 before a decline in 15/16. The problem was lack of discipline. My blogging lesson learnt is you must set aside time to write and not be distracted by everything … Continue reading Change, Transformation and Complex Problems: My Top 5 Posts of 2017
The concept that 70% of change and transformation programmes fail emerged in the mid 1990’s. There’s actually little evidence that this is true. The 70% figure seems to have emerged because of a lack of clarity about what success looks like – and that most people have a bad experience of them. My contention is … Continue reading Why Transformation Fails – And How To Avoid It