Paul Taylor

culture

  • The Growing Bureaucratisation Of Life

    Many organisations , without realising it , act as inhibitors of creativity. Rules and protocols are put in place – often for very good reasons – that preserve the status quo.  Over time, organisations develop a set of social norms – ‘the way we… Continue reading

    The Growing Bureaucratisation Of Life

  • Are You A Positive Deviant, A Negative Deviant, Or Just Plain Boring?

    Even if your customer satisfaction scores are upper quartile. Even if you’re a favourite with your regulator. A crisis can be waiting around the corner for any organisation. You can’t regulate a toxic culture and you don’t build trust with… Continue reading

    Are You A Positive Deviant, A Negative Deviant, Or Just Plain Boring?

  • Do You Really Know What Is Going On In Your Organisation?

    We are at an inflection point: When it comes to workplace culture, there is a large gap between what leaders think is going on and what employees say is happening on the ground. The Hidden Value Of Culture Makers According… Continue reading

    Do You Really Know What Is Going On In Your Organisation?

  • How Good Company Culture Can Go Bad

    Here’s a sentence I never thought I’d write. One of the best hours I spent this week was with our Governance, Risk and Assurance Team. There – I said it. Joking aside, the relationship between governance and innovation is an… Continue reading

    How Good Company Culture Can Go Bad

  • Why Change Fails: Four Ways To Hack Your Culture

    All over the the world our organisations are experiencing profound change. The most common way to react to that is the corporate change programme. Every year businesses will embark on a series of reports , meetings, visioning sessions , training… Continue reading

  • How your culture can promote innovation

    “Organisational culture is the sum of values and rituals, which serve as ‘glue’ to integrate the members of the organisation.” – Richard Perrin I spent a wonderful day in Belfast this week with a group of Housing Organisations. It was refreshing… Continue reading

  • How Social Are Your Organisational Values?

    One of the most repeated laws of the social web is that people trust word of mouth recommendation via personal networks more than they do advertising or PR. With that in mind , it’s odd that more organisations don’t harness one… Continue reading

  • 5 Social Media Policies That You Can Love

    I posted last week about How Your Social Media Policy Could Kill Your Culture. It was about the “control creep” that’s affecting some organisations as they try to protect themselves from a social media firestorm. In this post I want… Continue reading

  • How Your Social Media Policy Could Kill Your Culture

    I love Social Media. But really, it’s not that important. Not compared to some things. I’ve begun to see a few posts suggesting that companies need to take more control over their employees social media output. That word – ‘control’… Continue reading