Latest Posts
-
How Technology Can Increase Collaboration And Build Trust
This post is an shortened version of a plenary talk delivered in Cardiff for the Wales Audit Office Depending on your age it’s likely that the two things you were not taught in school were: a) how to collaborate effectively… Continue reading
-
The Smartest People Will Never Work For You
Joy’s law is the principle that “no matter who you are, most of the smartest people work for someone else”. Bill Joy, the computer engineer to whom it’s attributed argued that if you rely solely on your own employees, you’ll… Continue reading
-
a short post about death
Even during the most pivotal moments of our lives we are only a few minutes away from being digitally distracted. Twelve to be precise. We check our phones for new messages every 12 minutes. Four weeks ago today we were… Continue reading
-
Why Do We Hate Our Offices?
If you are working in an office today you will be interrupted – or you will interrupt yourself – every 3 minutes. And what’s worse is it will take most of us up to 23 minutes to recover from that distraction. If… Continue reading
-
What If We Replaced All Our Managers With Robots?
Most of what we call management consists of making it difficult for people to get their work done Peter Drucker Management is the greatest inefficiency in any organisation. Many of you will be familiar with the work of Gary Hamel , but his… Continue reading
-
How To Kill Doomed Projects
The challenge for managers in the “can-do” culture of business is to distinguish between belief as a key driver of success—and belief as something that can blind managers to a project’s ultimate failure – Isabelle Royer It’s always easier to… Continue reading
-
Why We Are So Bad At Defining Problems
If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions. – Albert Einstein I don’t know whether Einstein ever used those words. It may be just like… Continue reading
-
Does Regulation Really Stifle Innovation?
Last week I did a presentation to a group of managers when the issue of governance and regulation ‘getting in the way’ of innovation came up. People often think regulations stifle innovation, new business and services. They assume that regulators… Continue reading
-
The No.1 Problem With The Digital Workplace
“Collaboration is an essential skill of the digital economy. And yet how to collaborate productively is hardly ever taught either in universities or in the workplace.” – Gerry McGovern It’s only a couple of months since I posted Why We… Continue reading
-
Four Factors Hindering Transformation
The problem with good service design is that you don’t notice it. It’s only when you experience truly bad design that you appreciate the good stuff. That’s why so few organisations are design led. They focus on designing out the… Continue reading
Paul Taylor 