Paul Taylor
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Why Do So Many People Want Us Back In The Office?
After the sudden and miraculous shift to remote work – the office fightback has well and truly begun. Continue reading
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What Face Masks Teach Us About Behaviour Change
Ultimately the innovation and change process begins and ends with one basic premise – listen first Continue reading
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COVID Accelerates Everything: Including Change Fatigue
How can our organisations cope with a coming tsunami of burnt out workers? The signs are all there that the transition to hybrid/remote working is not as painless as the Zoom and Teams enthusiasts are making out. Continue reading
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How Can We Move Towards A Better Normal?
We are living through an era of intense turbulence and disillusionment. Even before COVID-19 we were faced with circumstances which the scholar and critic Ziauddin Sardar has described as uncertain, rapidly changing and chaotic. He describes this as a period… Continue reading
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Smaller, Flatter, Faster. Is The Two Pizza Team Finally Going Mainstream?
This weeks post looks at the two pizza team which was popularised by Jeff Bezos. In the early days of Amazon he instituted a rule that every internal team should be small enough that it could be fed with two… Continue reading
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Why Do Bad Ideas Spread So Easily?
Bad ideas can spread much more easily than good ones. And in a world of complex problems – it’s understandable why people reach for ideas that sound like easy solutions. So it’s important to understand how bad ideas spread as… Continue reading
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Can Remote Work Usher in a New Era of Creativity?
Distributed working requires a whole system change. It requires trusting people, it requires removing unnecessary management, and it requires a seismic shift in how we collaborate with others. Continue reading
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Nirvana or Business As Usual? Navigating The New Future Of Work
This isn’t a binary choice between the office and remote work. Instead we must consider what work used to be, what it is now and what it could be in the future. Continue reading
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The Problem With Constantly Finding Problems
Our brain is constantly searching for problems to fix, even when that problem is reducing. When something becomes rare, we tend to see it in places more than ever. Anyone whose job involves reducing the prevalence of something should know… Continue reading
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The Regressive Power of Labelling People As Vulnerable
The paradox of employing the term of ‘vulnerability’ is that it makes people more vulnerable. Continue reading
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Innovating In An Age Of Uncertainty
Faced with uncertainty, those holding the purse strings will be tempted to stop the clock, peddle simplistic solutions and retreat to the past Continue reading
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Do You Really Know What Is Going On In Your Organisation?
We are at an inflection point: When it comes to workplace culture, there is a large gap between what leaders think is going on and what employees say is happening on the ground. The Hidden Value Of Culture Makers According… Continue reading
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How To Prepare For The Future of Housing
Community groups and individuals have delivered the most useful support networks in a physically distanced world. So now is the time for social landlords to revisit our purpose and reflect on the non value-adding activities that our organisations are involved… Continue reading
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In A Post-COVID World The Manager Is The Weak Link
In an increasingly remote and distributed world of work the employees who will have the biggest impact on the most people will rarely be the official leaders at the top. Continue reading
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Can We Really Trust Communities To Use Common Sense?
There have been a few positives amidst the devastation of the COVID pandemic. One is that it has reminded us of the power of social connection. People have begun supporting and caring for one another locally, with community led groups… Continue reading
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Indifference Towards Truth: Rebuilding Trust In a Post Lockdown World
If ever there was a time for critical thinking to make a comeback it’s right about now. This post was written in week eight of the UK lockdown , 55 days in which we’ve generated more speculation, more opinion and… Continue reading
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Death By Zoom: Have We Failed The Mass Home Working Experiment?
One of the few positives of the pandemic lockdown was the opportunity to reset the way in which we spend our working day. This was the chance to prove that remote work actually works. As someone whose job it is… Continue reading
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How Can We Move From Demand Led Service In The ‘New Normal’?
In the early hours of Good Friday I found myself undergoing emergency surgery after a complication during an earlier test. Even in the midst of some pretty intense pain I was unwilling to go to hospital – a mixture of… Continue reading
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Did A Virus Just Bring About The End Of The Office?
Remote work has accelerated 10 years in 10 days. The only thing that could pull people back to the office is the ego of the bad middle manager scared of losing control – Chris Herd The revolution in remote working… Continue reading
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Black Swans Can Inspire A New Era of Innovation
A black swan is an unpredictable event that is beyond what is normally expected of a situation and has potentially severe consequences. Black swan events are characterized by their extreme rarity, their severe impact, and the widespread insistence they were… Continue reading
