Latest Posts


  • BYOD: The Right (Digital) Tools For The Job – and The Person

    Bring your own device (BYOD) is a disruptive phenomenon where employees bring non-company IT into the organisation and demand to be connected to everything. 70% of mobile professionals will conduct their work on personal smart devices by 2018 – Gartner The… Continue reading

  • How To Keep Your Customers Loving Your Brand

    Your brand is what people say about you when you’re not in the room” – Jeff Bezos, Founder of Amazon This is one of the most interesting infographics I’ve seen recently. The huge advocacy for Amazon is amazing.  95% of those surveyed say… Continue reading

  • The Top 50 Power Players In Housing [Klout Edition]

    “The list doesn’t destroy culture; it creates it. Wherever you look in cultural history, you will find lists. In fact, there is a dizzying array. We like lists because we don’t want to die.” – Umberto Eco We all love… Continue reading

  • How Social Is Your CEO?

    Last week I ran a workshop for a number of Chief Executives. Whilst preparing my slidedeck (which is featured above) I spoke to a friend who is the Managing Director of a medium sized business. They have a very basic website.… Continue reading

  • Why Social Recruitment Is Disrupting How We Apply For Jobs

    What if your next employer spent ten minutes searching your online profile? Are you happy with everything they would find? Last week I posted about how social media could land you your next job and the dangers of online professional… Continue reading

  • Adapt or Die: 3 Challenges To Going Digital

    Yesterday was a significant day. The sector in which I work put on a huge show of newly found digital awareness. My Twitter timeline nearly melted. As Shirley Ayres correctly observed: This , just one year after the 2012 Northern… Continue reading

  • The Social CV: How Social Media Could Get You Your Next Job

    I often joke with a friend of mine that if they ever lost their job they would be unemployable. Because they have a great CV but zero digital footprint. No LinkedIn , no Twitter , no Facebook. Nothing. I ask… Continue reading

  • Why Living In Paradise Is Bad For Business

    Here is a story about what can happen when you don’t anticipate change. When you get used to things being easy for everyone. It’s a story you will have heard before but, like all the best tales , is as… Continue reading

  • 5 Social Media Policies That You Can Love

    I posted last week about How Your Social Media Policy Could Kill Your Culture. It was about the “control creep” that’s affecting some organisations as they try to protect themselves from a social media firestorm. In this post I want… Continue reading

  • Can I Borrow A Cup Of Wi-Fi?

    I’m on holiday. I’m flicking through Twitter and sipping a beer in a village bar. Outside, some Thai kids are playing a game on the smartphone they’ve borrowed from their Mum. Locals pop in every so often to sit down… Continue reading