Tag: Simon Penny

What If We Replaced All Our Managers With Robots? 

Most of what we call management consists of making it difficult for people to get their work done Peter Drucker Management is the greatest inefficiency in any organisation. Many of you will be familiar with the work of Gary Hamel , but his explanation of how management ‘spreads’ is always helpful. Typically a small organisation might start off ...

Why We Are So Bad At Defining Problems

If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions. – Albert Einstein I don’t know whether Einstein ever used those words. It may be just like the Henry Ford “Faster Horses” quote – something perfectly phrased and also perfectly true that ...

The Social Sector Must Rebuild Trust Through Equal Partnerships

This is a edited version of an article originally written for Inside Housing There is a growing realisation that many of our social institutions and public services have run their course. Communities need something different from what’s currently on offer. We could be at the tipping point, the moment when future relationships between citizens and ...

Ending The Myth Of Collaboration

The best organisational cultures are tolerant of the loner, the thinker. – John Wade “If I was you,” said a colleague recently “now would be a very good time to involve customers, to get more people involved”. No, I thought, right now that would be the worst thing we could do. Collaboration can kill creativity. ...

How Do We Know Our Organisations Are Really Succeeding?

Every day, organisations promise to make the world a better place. How do we know they are really succeeding? The National Health Service we are told is the world’s best healthcare system.  Yet the NHS has a poor record on one fairly important indicator – actually keeping people alive. We often hear that housing associations prevent homelessness , but ...