Category: Innovation

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Stepping Behind The Rhetoric of Digital Transformation

Fundamentally the challenge for current leaders and public sector organisations is the legacy thinking and a business model which is rooted in serving a de facto purpose which is disconnected from the people and places the organisation or leaders serve – Carl Haggerty   Yesterday I chaired an event where the CEO of HACT , ...

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What if Uber did health, housing and social care?

If you’ve been to a conference in the past 12 months – you’ll almost certainly have seen the slide above, or a version of it. Mentioning “disruptive innovation” adds a sprinkle of sophistication to otherwise ordinary presentations. It’s a sit up and take notice slide that says: ‘Better listen, or you could be history.” However – ...

How To Kill Creativity (And How To Rebuild It)

Many of our organisations , without realising it , act as inhibitors of innovation. Rules and protocols are put in place — often for very good reasons — that preserve the status quo. Over time, organisations develop a set of social norms — ‘the way we do things around here’ designed to protect the business from failure. One of the biggest inhibitors of ...

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We Need Less Talk of Innovation and More Evidence of Impact

In my last post I looked at why change fails and how most corporate programmes are destined for failure. Year on year, huge resources are invested in them. Yet we somehow hope for a different outcome.  The biggest reason change fails is employee resistance. Indeed – it’s the downfall of nearly 40% of programmes. However, ...

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Why Change Fails: Four Ways To Hack Your Culture

All over the the world our organisations are experiencing profound change. The most common way to react to that is the corporate change programme. Every year businesses will embark on a series of reports , meetings, visioning sessions , training events and communication strategies. In almost every case the goal will be the same: to ...

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Nine Things On Customer Experience And Innovation From Indonesia

I have a thing for travel. For me it’s as much about productivity as pleasure. I operate best in the four weeks before I go on leave and the four weeks on returning. In an ideal world I’d have a break every 10 weeks or so – but we don’t yet live in the world of ...

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We need to encourage organisations to seek risk – and forgive failure

“I’ve focused on the idea of failure being the engine for innovation. Not being afraid of failure but seeing it as a learning opportunity, and the value of getting out into the world and testing things earlier rather than later.” – Astro Teller, Captain of Moonshots, Google X Risk is still a toxic word across much ...

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12 Months of Failure: Lessons Learned in Year One of Bromford Lab

Guest post by Tom Hartland One year ago the Bromford Lab was established as a way of accelerating new ideas, driving innovation in the business and building our external networks. ‘Failing fast’ was a founding principle, any idea was a good idea and our 12 week window to complete work was the target to aim ...

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Lessons From a Year Spent on a Two Pizza Team

Work alone. You’re going to be best able to design revolutionary products and features if you’re working on your own. Not on a committee. Not on a team – Steve Wozniak In the early years of Amazon , as the company was in transition from fledgling startup to world-eating behemoth , managers held a corporate ...

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Three Ways Organisations Kill Ideas (And How You Can Remove Them)

 Many organisations , without realising it , act as inhibitors of innovation. Rules and protocols are put in place – often for very good reasons – that preserve the status quo.  Over time, organisations develop a set of social norms – ‘the way we do things around here’ – that either promote creativity or quell it. Our employees generate ...