Why do some problems get solved whilst others stick around? Here are three examples of why we sometimes fail and what we could do differently.
If we’d followed a conventional big transformation/ big consultancy approach to vaccine development and deployment we’d be getting our jabs sometime around the middle of 2033.
The question is, can your organisation draw on the lessons of the pandemic to forge a more effective partnership with your customers and stakeholders?
How do you rate yourself for complying with Covid restrictions? Are you saint or sinner? Or are you, like most of us, somewhere in between?
Despite the blame game being played by politicians, most of us do comply with the rules, just not all of the time..
The natural reaction of the rule maker when people start breaking the rules is not to redesign them, or seek to understand why, but to issue yet more rules.
“Last Saturday evening fans of Little Mix who had tuned in to BBC1 to watch the latest episode of their talent show, The Search, were instead treated to a contender for the worlds shittest PowerPoint presentation.”
The problem with data and how we’ve conflated data with truth. This has dangerous implications for our ability to understand, explain, and improve the things we care about.
Ultimately the innovation and change process begins and ends with one basic premise – listen first
How can our organisations cope with a coming tsunami of burnt out workers? The signs are all there that the transition to hybrid/remote working is not as painless as the Zoom and Teams enthusiasts are making out.
We are living through an era of intense turbulence and disillusionment. Even before COVID-19 we were faced with circumstances which the scholar and critic Ziauddin Sardar has described as uncertain, rapidly changing and chaotic. He describes this as a period where the old orthodoxies are dying, but new ones have yet to be born, and … Continue reading How Can We Move Towards A Better Normal?
This weeks post looks at the two pizza team which was popularised by Jeff Bezos.
In the early days of Amazon he instituted a rule that every internal team should be small enough that it could be fed with two pizzas.
The goal was, like almost everything Amazon does, focused on two aims: efficiency and scalability.
Is it finally the time that our organisations will make the shift to smaller teams, not just because of financial savings, but because of their increased effectiveness and productivity?
Read the post by clicking the link. And if you like it I’d really appreciate a share on your social network of choice.
Have a great weekend!
This isn’t a binary choice between the office and remote work. Instead we must consider what work used to be, what it is now and what it could be in the future.
In an increasingly remote and distributed world of work the employees who will have the biggest impact on the most people will rarely be the official leaders at the top.
There have been a few positives amidst the devastation of the COVID pandemic.
One is that it has reminded us of the power of social connection. People have begun supporting and caring for one another locally, with community led groups popping up to address immediate needs in ways organisations simply can’t.
In the early hours of Good Friday I found myself undergoing emergency surgery after a complication during an earlier test. Even in the midst of some pretty intense pain I was unwilling to go to hospital – a mixture of fear of contracting a certain virus and some overly optimistic thinking about my super human … Continue reading How Can We Move From Demand Led Service In The ‘New Normal’?
As I sit down to write this post I’ve just received an email from a weekly design blog I subscribe to. This edition is titled , alarmingly, ‘Pandemic Prep’. It begins “We are interrupting our regularly scheduled newsletter format and rhythm to advise our clients and subscribers to prepare for the possible impacts of the … Continue reading What Coronavirus Tells Us About Risk